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Arkansas Oklahoma Gas Company suspends disconnections in response to COVID-19

FORT SMITH, Ark. — Arkansas Oklahoma Gas Company (AOG) today announced the suspension of service disconnections to any customers who are having a hard time paying their bill.

This policy will remain in effect until April 30, 2020. At that time the company will evaluate whether to extend the suspension.

“Right now, our top priority is protecting the health and wellbeing of our customers and the communities we serve, which is why we are suspending service disconnections to any customers who are struggling to pay their heating bill,” said Fred Kirkwood, senior vice president of customer development for AOG. "The COVID-19 pandemic is causing uncertainty across the country, the last thing our community members should be worried about is whether they can afford to keep their heat on, have gas to cook their food or hot water to take a shower. We pride ourselves on being a reliable energy partner for our customers, and this is one small step we can take to live up to that mission.” 

Customers struggling to pay their bills should visit for a list of agencies that can provide financial assistance to help them with their heating bill.

AOG is committed to protecting the health, safety and wellbeing of its customers, team members and communities it serves. In addition to the temporary suspension of service disconnections, AOG is taking precautionary measures including:

  • Asking customers if they have recently been diagnosed with COVID-19 or been in contact with someone who was recently diagnosed so the company can take necessary precautions when visiting their home.
  • Instituting a mandatory work from home policy for all team members who are able.
  • Providing enhanced health and safety guidelines to all members of the AOG team who interact with customers.
  • Implementing company travel restrictions.

Additional information about AOG’s response to COVID-19 is available here.

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Oklahoma Utility Bill Payment and Home Assistance

Utilitites Aid Web graphic.png

AARP Oklahoma has compiled this list to share resources for residents that may need assistance or additional information with utilities or home repairs resulting from severe weather.


Oklahoma 211 – CLICK HERE
 - 211 provides statewide information and referrals for residents needing assistance; call 211 or text 211OK to 898211 to get help with food, rent, utilities and more

Low Income Home Energy Assistance Program (LIHEAP) – CLICK HERE
 - Federally funded program that helps keep families safe and healthy through initiatives that assist families with energy costs; Oklahoma tribal members should also reach out to their tribal nation for LIHEAP assistance

Salvation Army – CLICK HERE
 - Provides assistance for rent/mortgage, utility bills, medicine, food, clothing and transportation

Community Action Agencies –  CLICK HERE
 - Programs located across Oklahoma to provide utility assistance and weatherization programs

City of Oklahoma City – CLICK HERE
 - Bill pay assistance for Oklahoma City municipal customers

 - Bill pay assistance for OG&E electric customers

Public Service Company of Oklahoma – CLICK HERE
 - Bill pay assistance for PSO electric customers

CenterPoint Energy – CLICK HERE
 - Bill pay assistance for CenterPoint Energy customers

Arkansas Oklahoma Gas - CLICK HERE
- Bill pay assistance for Arkansas Oklahoma Gas customers

Oklahoma Rural Electric CooperativesCLICK HERE
- Information on flexible payment plans coming to co-op members; Oklahoma co-op customers should reach out to their respective local co-ops to inquire on available bill pay assistance


Oklahoma Department of Emergency Management and Homeland Security – CLICK HERE
 - Request for residents impacted by the recent winter storm to report property damages

Federal Emergency Management Agency (FEMA) – CLICK HERE
 -Provides disaster assistance for damage to homes, vehicles, personal property, business, or inventory; Oklahoma counties currently eligible for assistance include Canadian, Carter, Cherokee, Comanche, Cotton, Hughes, Jefferson, Le Flore, McIntosh, Oklahoma, Okmulgee, Osage, Pittsburg, Stephens, Tulsa, and Wagoner

Oklahoma Insurance Department – CLICK HERE
- Provides insurance claims assistance and ice/winter storm recovery guide

City of TulsaCLICK HERE
 - Provides emergency home repair grants and rehabilitation loans to municipal customers


Oklahoma Department of Commerce Weatherization Assistance Program – CLICK HERE
- Helps lower-income households reduce their utility bills and increase energy efficiency


OG&E Rebate Program– CLICK HERE
 - In-home or virtual home assessment option to help customers save energy

PSO Rebate Program – CLICK HERE
 -Provides energy savings tips, home rebates to help customers save energy

Oklahoma Natural Gas Rebate Program – CLICK HERE
 - Provides home rebates for qualifying home products

Arkansas Oklahoma Gas Rebate ProgramCLICK HERE
- Provides home rebates and weatherization program

*Some communities and tribal nations have home weatherization and/or home modification grants available. Please inquire directly if your community or tribal nation is not listed.

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If you are looking for aog customer service, simply check out our links below :

1. Aog

2. 1-800-842-5690 [email protected] – Summit Utilities Customer …

Arkansas Oklahoma Gas Corp. PO Box 207539. Dallas TX 75320-7539. Phone: 479-784-2000. Fax: 479-782-1881. Email: Customer Service. © 2020 Arkansas …

3. Aog Login, Bill Payment & Customer Support Information

By mail: You can mail your check to 115 N 12 Th St Po Box 2415 Fort Smith, Ar 72901. Before sending the payment you should call the customer service number …

4. Arkansas Oklahoma Gas (AOG) | Pay Your Bill Online | doxo …

doxo processes payments for all Arkansas Oklahoma Gas services, including Gas and others. Customer Base Overlap. Customers that follow Arkansas Oklahoma …

5. Aog Billing Docket & Customer Care Services – Bill Docket

Aog Bill Payment. It provides online invoice cost facility to all its customers and offers several other the right way to pay bills. You can pay your …

6. Aog 115 N 12th St, Fort Smith, AR 72901 –

Get reviews, hours, directions, coupons and more for Aog. Search for … Please contact the business for updated hours/services due to the COVID-19 advisory.

7. Summit Utilities buys Arkansas, Oklahoma gas utility AOG …

(AOG), which serves nearly 60,000 natural gas utility customers in … in its service territories and a great reputation for quality customer service.

8. Summit Utilities purchases AOG – News – Times Record – Fort …

AOG serves nearly 60000 natural gas utility customers in Arkansas and … a reputation for quality customer service," a news release states.

9. A O G Corporation Company Profile | Fort Smith, AR …

Self-service tool to benchmark, enrich, and monitor your company data in systems of record … A O G Corporation is located in Fort Smith, AR, United States and is part of the … There are 9 companies in the A O G Corporation corporate family. … operate natural gas distribution systems that serve customer locations, broker.

10. Aircraft On Ground (AOG) contact information – Eaton

If you require AOG support after the normal business hours of 8:00 am to 5:00 pm, Monday through Friday, please contact Eaton's 24-hour AOG Support Center …

11. AOG Services | Boeing (formerly Aviall) – Aircraft Parts …

That's why Boeing offers 24/7/365 AOG service. With our global presence and counter–to–counter delivery, we get our customers the parts they need to get the …

12. AOG | Woodward

AOG information for Airframe Systems: *NOTE: If part is from Woodward-Niles (CAGE 19710), direct customer to call Skokie AOG support number, 847-673-8300 …


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CenterPoint to sell Arkansas, Oklahoma gas utilities for $2.15 bln

April 29 (Reuters) - U.S. electricity provider CenterPoint Energy Inc (CNP.N) said on Thursday it has agreed to sell its natural gas utility businesses in Arkansas and Oklahoma to privately-held Summit Utilities for $2.15 billion in cash.

Electricity providers around the United States are increasingly turning their focus to renewable energy as investors and customers clamor for cleaner power generation.

A sale would help funding CenterPoint's turnaround strategy outlined last December, when the company floated plans to hike its spending as it tries to grow annual earnings by up to 8% and add renewable energy to its portfolio.

CenterPoint, which claims to be the largest gas utility in terms of customers, said the assets being sold include about 17,000 miles of pipeline in Arkansas, Oklahoma and Texarkana that deliver natural gas to over half-a-million customers.

If Summit Utilities deal goes through, it would include $425 million in cash of unrecovered storm-related natural gas costs incurred in February, when parts of the United States experienced record cold temperatures due to winter storm Uri, which shut down natural gas and electricity infrastructure.

Reporting by Shariq Khan in Bengaluru; Editing by Ramakrishnan M.

Our Standards: The Thomson Reuters Trust Principles.

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Summit Utilities, Inc. to Acquire CenterPoint Energy’s Arkansas and Oklahoma Gas Distribution Assets


FORT SMITH, AR – Summit Utilities, Inc. (“Summit”) announced today that it has signed a definitive agreement to acquire the Arkansas and Oklahoma gas distribution assets of CenterPoint Energy, Inc. (“CenterPoint”) for an enterprise value of $2.15 billion.

CenterPoint’s Arkansas and Oklahoma gas distribution systems serve approximately 525,000 customers and include 17,000 miles of gas main pipeline across Arkansas, Oklahoma and Texarkana, Texas.

“In 2017, Summit expanded its footprint to Arkansas and Oklahoma with our acquisition of Arkansas Oklahoma Gas Corporation. Today, we couldn’t be more excited to announce our plans to serve more communities in these two great states with the acquisition of CenterPoint’s Arkansas and Oklahoma gas distribution systems,” said Summit Utilities President and CEO Kurt Adams. “CenterPoint has built a strong reputation for quality customer service and we are eager to carry on that tradition, and continue to help families, businesses and industries throughout Arkansas and Oklahoma meet their energy needs through the delivery of safe, reliable and affordable natural gas services.”

Expanding its service territories in Arkansas and Oklahoma will provide Summit with additional scale and capacity to further its mission of providing exceptional service to natural gas customers in the region. Integration of CenterPoint’s Arkansas and Oklahoma operations into Summit’s will benefit from the alignment of cultures between these two organizations, which are based on core values of customer service and a commitment to the communities they serve.


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Rate Tariffs

Our rate tariffs are on file with the Oklahoma Corporation Commission and the Arkansas Public Service Commission. You can view the Oklahoma rate tariffs or the Arkansas rate tariffs.


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