Effective date: June 29, 2021
- 2.About this Policy
- 3.Information We Collect About You
- 4.Our Use of Your Information
- 5.Information We Disclose
- 6.Your Data Rights
- 7.Retention and Removal
- 8.Cookies and similar Tracking Technologies; “Do Not Track”
- 9.Information Security and Integrity
- 10.Information on Children
- 11.Your California Privacy Rights
- 12.Your Nevada Privacy Rights
- 13.Your Rights and Control under EU GDPR
- 14.Right to Revise
- 15.Contact Details
- 16.Privacy Contacts
Governmentjobs.com, Inc. (DBA “NEOGOV” and referred to herein as “we”, or “us”) is committed providing transparency regarding use of your information. We collect personal information by lawful and fair means with your knowledge and where appropriate, your consent. We consider information privacy throughout our product lifecycle - from inception, to production, and ongoing support.
About this Policy.
Information We Collect About You.
We require certain personal information in order to provide you Services, automatically collect information during your usage, and collect other information about you from other sources. The information we collect depends on the context – who “you” are in a given interaction and how you are using our services. In this Section we set out general categories of personal information and data we may collect and process.
Information Provided by You
We collect information from you directly when you visit our Services from either your computer, mobile phone, or other device. For example, certain information we collect is necessary to provide the Services to you or our Customers, such as the information collected with you create an account, submit a job application, or information used to interact with you regarding support or inquiries about our Services. We also collect information from you to register for text message or email communications, or when communicate through the Services. The categories of information we collect include the following:
Inquiry and Contact Data. We process information contained in or relating to any inquiry and contact information you submit to us regarding the Services, support, in response to a survey, or interaction with our sales team, including: name; email; phone number; address and related contact data. If you are a Customer or one of our partners, we collect Contact Data of primary users or designated contacts to administer the relationship or for other specified purposes.
Account Data. We may process your account data which may include your account credentials, email address, and account activity or other security related information.
Job Application and Profile Data. We may process personal information within the job applications you send to employers who use our Services, as well as information processed on our Services throughout the relationship you maintain with that employer. Typical personal information found in a job application or within a user Profile may include name, address, e-mail, telephone number, resume, driver’s license, work experience and performance data, education history, age, gender, race, information related to your health or financial information, marital status, military or veteran status, your signature, or and any other supplemental information added at your discretion or requested by an employer.
Transaction and Billing Data. We allow payment processing companies to process information relating to transactions, including purchases of Services, that you enter on the Services or payment processor website, or to facilitate processing of payroll and tax services. If you make an online payment to us through a payment processing company, we require you to provide your billing details, a name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number).
Voice Data. With your permission we collect voice recordings when you interact with our support teams to diagnose issues, our product teams to improve our services, our implementation teams during implementation of our Services, and our sales teams while providing demos of our Services.
Biometric Data. We collect fingerprints to identify who you are when you punch in and out on our timeclocks, for example, when you place or your finger or hand on the timeclock’s scanner. If our Customer uses biometric scanning on a timeclock, we may create data using a mathematical algorithm based off your fingerprint and store that Biometric Data. For more information regarding our use of Biometric data, please see our Biometric Data Notice.
Publication Data. We may process information that you post for publication on our website or through our Services (e.g., feedback comments, information you provide to our support teams, videos, photographs, images).
Contests and Survey Data. When you complete any forms, respond to a survey or questionnaire, or participate in a contest, we collect the personal data you provide.
Resume Data. We collect information to evaluate you for a job opening with us, including your name, employment and education history, and references.
You may voluntarily submit other information to us through our Services that we do not request, and, in such instances, you are solely responsible for such information.
Information Collected Automatically
With the help of our Service Providers, we also automatically collect information about you and your device and how you interact with our Services. Categories of information collected automatically include the following:
Usage Data. We may process data about your use of our Services. This information may include webpages visited, what you click on, features you use, how often and when you use features, e-mails you view, and the Services you purchase.
Location Data. We collect data about your device’s location by tracking the IP address or data that indicates a country, state, city or postal code. Where a Customer utilizes our time clocks, we collect precise location data (latitude/longitude) of the timeclock you use to punch in and out of your work shifts.
Device Data. We may process information about your device or how you access our Services. Device Data may include Internet protocol (IP) address, browser type, device type, software and hardware attributes, your operating system, system and performance information, cookie date/time stamp, and search terms entered on the site.
Tracking Data. We use tracking services that employ logs, cookies, pixel tags, and embedded scripts to collect user statistics and usage about visitors of our Services and receipt of communications.
Log Data. Our servers maintain log files that document events that occur during interaction with our Services and servers. Logs include information about the nature of each access, IP address, ISP, files viewed, content changes in certain cases, operating systems, device type and timestamps.
Pixel Tags. We use pixel tags (aka “web beacons”) in combination with cookies that are embedded in our emails and webpages. Pixel tags send information about your use to our servers.
Embedded Scripts. We use embedded scripts to collect information about how you interact with our Services.
Information from Other Sources
We also receive information about you from other sources. For example, we receive information about the status of background checks you participate in, updates from payment processors regarding your purchases, receipts and analytics for text communications you send and receive, and information you provide to, or automatically collected by, our hosting providers.
Categories of information collected from other sources include the following:
Partners. We collect and use information collected by integrators and from partners for joint product and marketing opportunities. This information may include Account, Transaction, Billing, Profile, and Tracking Data. Integrations may include payment processing companies, background check and online assessment providers, communication providers, performance or analytics providers, or HR related services employers choose to integrate with our Services.
Public sources. We collect information from publicly accessible websites and government sources.
Data brokers. We purchase additional contact data to supplement and correct the Contact Data we collect.
Our Use of Your Information.
We collect and process information in order to fulfill our contractual responsibility to deliver the Services, fulfill your requests, pursue our legitimate interests and our business and commercial purposes. Your information will only be collected and used for purposes stated herein, where you provide additional consent, or as required by law or regulation - including national security or law enforcement requirements. Our purposes for using your information, including over the past year, consist of the following:
- to process and manage our Services including to facilitate your use of such Services, maintain your user preferences, to help others find your profile and make your profile viewable by potential employers, transfer your job applications to potential employers (NEOGOV’s Customers), post for publication on the Services, and facilitate HR processes
- to communicate with you and send you information as part of the Services regarding your requests for information, contests you entered into, newsletters and surveys, technical notices, security alerts, support and administrative messages, significant updates to the Services or policies, as well as relevant notifications regarding your account or job application, job suggestions, or the status of your background check or assessment (to learn how to manage these communications, see “Your Data Rights” below)
- allow our Customers, their personnel, and job applicants to communicate with one another
- marketing our products and features (for as long as you do not opt-out), measure the performance of email messaging and promotional campaigns, learn how to improve email deliverability and open rates, and improve our business activities
- to provide support, troubleshoot and diagnose problems with our Services or servers, fix bugs, ensure the security of our Services, maintain back-ups of our databases, optimize the Services for particular devices and browsers, and ensure the Services are accessible
- make improvements, enhancements, or modifications to the Services through data analysis and research of usage trends, feedback sessions, and analysis of enhancements contained in or relating to any communication you send us
- make payments through the Services, bill you for use of our Services (if applicable), send notices regarding status of payments, forward payroll and tax information to partners to facilitate processing, and to ensure the Services you pay for those you have access to
- track your preferences and behavior to identify and understand trends in the various interactions with our services and internal system administration, determine country of origin, identify clickstreams that led you to our Services, and make personalized recommendations of relevant job opportunities, features, and other content
- ensure you can use our Services in conjunction with other services and facilitate your use of integrations
- to verify your identity or confirm your location
- to conduct research on social, economic and public sector hiring trends
- fulfill other business activities at your direction
- to respond to legal requests or prevent fraud, enforce our legal agreements where applicable, prevent potentially illegal activities, and screen for and prevent undesirable or abusive activity
We also use your information with your consent, including the following:
- make personalized recommendations of content and features
- to help others find your profile and make your profile viewable by potential employers and transfer your job applications to employers
- communicate with you and send you information as part of the Services regarding your requests for information, contests you entered into, newsletters and surveys, significant updates to the Services or policies, as well as relevant notifications regarding your account or job application, or the status of your background check or assessment. Please note, you cannot opt-out of receiving service messages from us, including security and legal notices.
Information We Disclose.
We share information with other parties for the purposes stated herein or as required by law. The following categories are the entities we’ve shared information with, including over the past year.
We disclose information to employers that utilize our services. For instance, when a job seeker makes their profile information searchable within our Services or responds to a job posting, we will share information with employers in order to facilitate the job search and hiring process. If your current or former employer uses one of our Services, information you input into the Services is accessible by that employer’s end users - subject to the security and access controls set up by the employer.
We disclose information to our affiliates with our Customer’s consent in order to facilitate any Service transition or implementation services.
We share information with services providers hired to provide services on our behalf. For instance, we use service providers to facilitate our support services, data security, email, web hosting, credit card payments, deliver and help us track our marketing and advertising content, deliver payroll processing and disbursements, coordinate our customer conferences, and manage our sales and customer relations. We share information with analytics and advertising companies that may act as our processor and a controller in other instances. We work with other entities to perform research, under controls that are designed to protect your privacy. We publish or allow others to publish insights, presented as aggregated, de-identified, or non-personal data. Where we share information with a party that is not our service provider, such sharing is either at your direction or the direction of our Customers. For example, we share information if you or a Customer chooses to use an integration in conjunction with our Services, to the extent necessary to facilitate that use. Integrations may include payment processing companies, background check and online assessment providers, communication providers, or other independent services Customer chooses to utilize our open API with.
We may share non-personal information with affiliated partners and use machine learning techniques on tracking and metadata in order to provide Customers with useful insights from the data they collected using Services, to build or enhance features, improve Services, and improve infrastructure and security.
We do not sell information in the traditional sense; however, should an activity we undertake constitute a “sale” under the expanded definition of “sale” within the California Consumer Privacy Act, California consumers have the right to opt-out of the sale of your personal information. Please see “Your Data Rights” and “Your California Privacy Rights” for more information on how to exercise your right to optout.
Other parties when you give your consent
We may also share personal information where you provide your consent or post your information publicly. Where required by law, additional consent is obtained before personal information is transferred to us or forwarded to other parties. For example, we share information with background check providers if a job applicant consents and we are instructed to do so by our Customers.
During your use of the Services you may have the opportunity to visit or link to other websites, including websites by third parties unaffiliated with us. We have no relationship or control over unaffiliated websites. These websites might collect personal information about you, and you should review the privacy policies of such other websites to see how they treat your personal information. Use of such websites are at your own risk.
Mergers, Acquisitions, Dissolutions
We may transfer or disclose information to another entity who acquires or may acquire any or all of our business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets, or bankruptcy.
Other third parties where required by law
We also share personal information or data in order to: meet any applicable law, regulation, legal process or enforceable governmental request; enforce applicable policies, including investigation of potential violations; detect, prevent, or otherwise address fraud, security or technical issues; protect against harm to the rights, property or safety of our users, the public or to NEOGOV and/or as required or permitted by law; protect your vital interests or the vital interests of another natural person; and where disclosure is necessary for establishment, exercise or defense of legal claims or where there is reasonable belief that disclosure is required by law or regulations
Your Data Rights.
You can review and enforce your personal information rights through your account, communications you receive from us, third party mechanisms, or with the assistance of our support team.
Our Services incorporate privacy controls which allow you to specify and limit how we process your information, as well as update and remove information we retain about you.
For instance, to place limits on which Customers can preview your profile, log into your account on https://www.governmentjobs.com and go to your account settings. Job seekers can utilize similar privacy controls on a per Customer basis in each Career Page account created.
In certain circumstances you have the right to have inaccurate personal information about you rectified. You can modify or delete personal information within your account at any time by logging in to your applicable account and following the prompts to either “update my profile” or “delete my profile.”
You can change your email preferences to control notifications you receive from us and Customers or unsubscribe from a notification by following instructions contained within the notification itself, your account settings, or using your email provider preferences. SMS text messages will be sent to you strictly in accordance with your preferences, and only after you have explicitly opted in. If you change your mind at any time, and no longer wish to receive SMS text messages, reply to a message with the word “OPTOUT” in all capital letters. Afterwards, should you choose to begin receiving messages again, reply with the word “OPTIN” in all capital letters. Job seekers may also control their receipt of SMS text messages through their job seeker Account preferences, by contacting the Customer the text message pertains to, or by notifying support at [email protected]
You can restrict cookies by using your cookie manager settings.
You may have the right to confirmation as to whether or not we process your personal information and, where we do, access to the personal information. To see whether information on you is retained on our servers, please click here. Certain users are entitled to request copies of their personal information held by us. You can print a copy of your Profile information using your web browser and download your attachments at any time by logging into your account and following the download process.
For inquiries related to resetting your account, or if you believe someone else has gained access to your account or provided us your contact information, please contact support at: [email protected] If you have a valid data subject request, including a request to restrict or limit our use of your information, you may either contact support at [email protected] or fill out a Data Subject Request Form if available.
To the extent the basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time by using the privacy controls in your settings, within certain contacts you receive, by deleting personal information within your Profile, or by deleting your account. If you revoke your consent by deleting your account, your Profile will be removed from our job seeker server; however, revoking your consent will not remove applications you previously submit to employers or our aggregated, de-identified, or non-personal data.
Your data rights for information you submit to our Customers
Upon submission of a job application or making your information available to an employer (our Customer) , your information is controlled by that employer. In this regard, we are a data processor for personal information employers’ maintain in our servers, and we maintain limited rights to such data as permitted by our Customers’, to process as necessary to deliver the Services or support to Customers’, ensure safety and security of our Services, where necessary to protect our interests or the public interest, or as required by law.
For these reasons, we are not in a position to directly handle data requests for data controlled by Customers. Customers may store personal information they receive from you on our servers or their own storage facilities. Customers control the types of personal information requested from you, how it’s used, who can access it, and how long they retain this personal information. Your data rights are subject to Customer internal policies and applicable law. You should contact the Customer regarding personal information they may hold about you and to exercise any data rights you may have. We will cooperate with such inquiry to the extent it is permitted under our confidentiality and privacy obligations.
Retention and Removal.
We retain your personal information for as long as your account is considered active, to provide you or our Customers our services, meet regulatory requirements, resolve disputes, investigate security incidents, prevent fraud and abuse, protect your vital interests or the vital interests of another natural person, enforce our contractual agreements, or fulfill your request to “unsubscribe” from messages or exercise your data rights
Our retention policies and procedures are designed to help ensure our compliance with legal obligations and allow Customers to comply with their own record retention requirements. We implement retention controls within the Services that Customers utilize to control their data retention periods. The Customer determines when the purpose of personal data about their employees has been fulfilled. The Customer has the means to permanently destroy personal data about their employees.
For personal information we determine the purposes for and means by which it is processed, such information will not be kept for longer than necessary for the purpose, when no longer relevant, or upon permissible request, and will be appropriately disposed in a manner designed to ensure it cannot be reconstructed or read.
Upon deletion of a job seeker account or any data point within the job seeker account, it will be removed from our job seeker database; however, your data may persist elsewhere, such as applications you previously submit to Customers will persist until Customer disposal. Job seekers should contact the Customer they sent the application to if they seek enforcement of eligible data rights in that application. We may retain de-identified information after your account has been closed.
Cookies and similar Tracking Technologies; “Do Not Track”
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser and device you use to access our Services. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Authentication to identify you when you visit our Services, as you navigate our Services, to confirm whether you are currently logged in, and determine if an occurrence affects you.
- Metrics to determine how you use the Services, what features you utilize and how often, how much time you spend on the Services and features, and other details about the hiring and HR process. This data is aggregated and anonymized.
- Personalization to store information about your preferences and personalize our Services to you, including to supply Customers with details about their hiring processes, and provide job recommendations to job seekers and Customers based on their past interest.
- Security to protect user accounts, including preventing fraudulent use of login credentials and to protect our Services generally.
- Advertising and feedback to determine whether our advertising and feedback inquiries are received, opened, if the content or campaign is effective, and to provide you more specific content about Services we or our partners offer.
- Analysis to help us analyze the use and performance of our Services, and display different versions of features or content, all of which helps us determine what parts of our Services need improvement and which ones you enjoy most (which may include marketing content).
- Google Analytics and Adsense to analyze the use of our Services and publish advertisements. Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. You may opt out of personalized advertising by visiting Ads Settings.
Other data gathering mechanisms, such as web beacons, HTML Storage Objects, and web tags, are used by us and our service providers to gather more specific information on your use. A web beacon (also called a web bug or clear GIF) is a graphic on a webpage or in an email message that is designed to monitor who is reading the page or message. Web beacons are often invisible because they are typically only 1-by-1 pixel in size. Web beacons are often used alongside cookies to track activity. Web beacons may be used to add information to a profile about a site visited, provide an independent accounting of how many people have visited a website, gather statistics about usage, among other things. HTML Storage Objects are program code that collects information about your activity on our Services. The HTML is temporarily downloaded onto your device while you are connected to our Online Services.
Data Security and Integrity.
We implement physical, technical, and administrative safeguards designed to maintain data accuracy, integrity, and security, prevent unauthorized access, and facilitate correct use of personal information. These safeguards include limiting access to data, storing personal information on secure servers and computers, encrypting personal information at rest and in transit, periodically testing our security technology, and training our employees in information security.
In addition, we seek to maintain contractual data security, confidentiality, and privacy obligations with our partners and vendors, and our employees that have access to personal information are subject to access, use, and confidentiality policies. Only authorized employees with a reasonable need related to their job duties have access to Customer and job seeker personal information. Employees who violate our policies are subject to disciplinary action, up to and including termination.
Although we maintain the controls listed herein, transmission of data is not without risk and we complete security of your information cannot be guaranteed. Please note, you are responsible for keeping your username and password secret at all times.
In the event we believe the security of your personal information in our possession or control may be compromised, we may seek to notify you by e-mail and you consent to our use of e-mail as a means of such notification.
Information on Children.
These Services are not directed at children under the age of thirteen (13) and we do not knowingly collect personal information from children under the age of thirteen (13). If we become aware that we have inadvertently received personal information from a person under the age of thirteen (13), we will delete the information from our records. If you believe that we have collected personal information from a child under 13 without parental consent, you may report this to us at [email protected]
If you are a California resident under 18 years old, you have the right to remove information you have posted to our Services. Please contact us at [email protected] and describe what information you’ve posted that you now want removed. We will use reasonable efforts to remove such information in compliance with the law and our other obligations stated herein. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age.
Your California Privacy Rights.
If you are a California resident, you have additional data rights including:
Right to notice of collection
We’ve provided details on what information is collected about you in Section 4 “Information We Collect About You”. However, to ensure compliance with CCPA, the following categories of information as defined by the CCPA have been collected over the past year:
- Direct identifiers such as your name, User ID, and email.
- Commercial information such as your transactions and purchases.
- Employment and education history information including when you submit a job application through our services or apply to a job at NEOGOV.
- Demographic data including your race, ethnicity, gender, marital status and any other demographic information requested by our Customers.
- Internet or other electronic network activity including your search history on our job board, analytics regarding your use, and device identifiers for location and security.
- Audio and electronic data including your signature and voice recordings collected with your consent while speaking to our support, sales, or product teams.
- Information inferred and derived from other categories to determine your preferences and trends.
- Right to notice of your data rights
Right to opt out of sale (“Do Not Sell My Information”)
NEOGOV allows select companies to place tracking technologies like cookies on our sites, which allow those companies to receive information about your activity on our Services. The companies may use that data to serve you more relevant ads on our sites or others. Sharing data for online advertising like this may be considered a “sale” of information. California consumers have a right to opt-out of these sales. You have control over whether these technologies work on your devices. You can disable them using browser Do Not Track features or Cookie Settings provided by us.
- Right to access certain specific data fields stored about you and the right to delete such data
- Right to non-discrimination by us for the exercise of any of your rights. on price or our Services based on your exercise of data rights
- Right to have an authorized agent exercise your rights on your behalf. Note that we will require written proof of the agent’s permission to do so and will verify your identity directly.
To exercise these rights, you can either contact our support team at [email protected] If you exercise your rights through emailing our support teams, please title the email “California Privacy Rights Request”, and within the body of the email specify what right you seek to invoke. Please note, if we cannot verify your identity we may deny certain data right requests.
You can designate an authorized agent to submit requests on your behalf, but we require written proof of the agent’s permission and verify your identity directly.
California Civil Code Section 1798.83 permits our visitors who are California customers to request certain information regarding our disclosure of personal information to third parties for the third parties’ direct marketing purposes. To make such a request please send a letter to: Governmentjobs.com, Inc., 300 Continental Blvd. Suite 565, El Segundo, CA 90245 Attn: Privacy Department. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note Governmentjobs is not required to respond to requests made by means other than through the provided mail address.
Your Nevada Privacy Rights
A sale under Nevada law is the exchange of personal information for monetary consideration. We do not currently sell personal information as defined under Nevada law. If you want to submit a request relating to our compliance with Nevada law, please contact us as at [email protected] and include the words “Nevada Rights” in the subject line.
Your Rights and Control under EU GDPR.
Data Controllers and Processors
Lawful Basis for Processing.
For personal information subject to GDPR, we rely on multiple legal bases for processing, including:
- Consent (which can be revoked by utilizing privacy controls, deleting Profile or Account Data, or contacting support).
- When processing is necessary to perform a contract (e.g. delivering you the Services).
- Legitimate business interests such as developing the Services, marketing new features or products, proper administration of our website and business, ensuring safety and security.
- Where necessary to protect vital or public interests.
- As required by law.
EU Data Subject Rights
Data subjects in Europe whose information we receive through appropriate safeguards have legal rights to determine whether we hold personal data about them, to access personal data we hold about them, and to obtain its correction, update, amendment, or deletion in appropriate circumstances. In particular, your rights may include:
- Data Access Rights
- Right to Restrict Processing
- Right of Rectification
- Right to be Forgotten
- Right to Object to Processing
- Right to Withdraw Consent; and
- Data Portability Rights
Some of these rights may be subject to exception and limitation. In any case, we will respond to your request to exercise these rights within a reasonable time but no later than within 30 days of receiving a request. To request to exercise your rights, you may contact us at [email protected] Some of the rights are complex, and you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights. You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en
For personal data transferred from the European Union, the United Kingdom, or Switzerland, we will provide appropriate safeguards, such as through use of standard contractual clauses.
We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your sensitive data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal data, please submit a written request to [email protected]
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where Governmentjobs.com, Inc. relies on Privacy Shield Principles for onward transfers of personal data from the EU, the United Kingdom, and Switzerland, including the onward transfer liability provisions, Governmentjobs.com, Inc. remains responsible under the Privacy Shield Principles for third-party agents processing personal data on its behalf.
Where Governmentjobs.com, Inc. receives personal data under the Privacy Shield and then transfers it to a service provider acting as agent, Governmentjobs.com, Inc. has certain liability under the Privacy Shield if both (i) the agent processes the personal data in a manner inconsistent with the Governmentjobs.com, Inc. and (ii) Governmentjobs.com, Inc. is responsible for the event giving rise to the damage. With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Governmentjobs.com, Inc. is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Governmentjobs.com’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to another party is described in the Privacy Shield Principles. In particular, where where Governmentjobs.com transfers personal data in reliance on Privacy Shield, Governtmentjobs.com, Inc. remains responsible and liable under the Privacy Shield Principles if any agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless Governmentjobs.com proves that it is not responsible for the event giving rise to the damage.
In compliance with the Privacy Shield Principles, Governmentjobs.com, Inc commits to resolve complaints about your privacy and our collection or use of your personal data transferred in reliance on Privacy Shield to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact Governmentjobs.com by email at [email protected]
Governmentjobs.com, Inc. has further committed to refer unresolved privacy complaints regarding personal data transferred in reliance on Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints for more information and to file a complaint. This service is provided free of charge to you.
Governmentjobs.com, Inc. has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU, the United Kingdom, and Switzerland in reliance on Privacy Shield and in the context of the employment relationship.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
Right to Revise.
You should periodically check this page to remind yourself of the rights herein.
This website is owned and operated by Governmentjobs.com, Inc. (DBA “NEOGOV”). Our principal place of business is at 300 Continental Blvd., El Segundo, CA 90245. You can contact us by email, telephone, or regular mail using the contact information listed herein.
Effective date: September 24, 2020
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of it using your user name, password, or other security information.
Re-use of any of NEOGOV’s Service Specifications for any purpose is strictly prohibited without our prior written permission. Please direct any requests for permission to [email protected]
You must not:
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
- Delete or alter any legal notices, copyright, trademark, or other proprietary rights notices from copies of materials from this site.
- Reverse engineer, decompile, disassemble, or otherwise attempt to discover or directly access the source code or any underlying ideas or algorithms of any portions of the Services or any underlying software or component thereof.
- Aggregate, copy, or duplicate in any manner any of the content or information available from any our Services, including expired job postings, unless authorized by us.
- Access or use for any commercial purposes any part of the Services or any services or materials available through the Services.
- Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, license, transfer, sell or transmit any of the NEOGOV Content or material on our Services.
- Reproduce, display, publicly perform, distribute, or otherwise use the NEOGOV Content in any manner that is likely to cause confusion among consumers, that disparages or discredits NEOGOV, that dilutes the strength of NEOGOV’s property, or infringes NEOGOV’s intellectual property rights.
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Employment & Internships
Candidates must be actively enrolled in an undergraduate or graduate school program and have a B average or above. Candidates must receive college credit for the internship.
All candidates should submit a resume, cover letter, and guidelines established by the college/university for the internship program via email to [email protected]
TDEC may request a transcript upon acceptance to the internship program.
Please include the following information in your cover letter:
- Field of Study
- City, county or location desired
- Desired dates, Summer, Spring, or Fall
- Contact information for college/university administrator for your school’s internship program. Include full name, title, phone number, and email address.
- Guidelines established by the college/university for the internship program. Applications will be reviewed and referred to appropriate. TDEC division/office for consideration by the supervising manager.
Applicants will be notified by email regarding interviews for intern positions. It is recommended you provide two email addresses and a telephone number for contact information. Contact with your intern administrator will be part of the resume review process and interview.
Applicants can also mail information to:
Deanna Jones, Deputy Director
Office of Talent Management
The Department of Environment and Conservation
William R. Snodgrass TN Tower
312 Rosa L. Parks Ave., 22nd Floor
Nashville, TN 37243
If selected for an interview, interns will be required to complete a State Application (position applied for should be “intern”), a Volunteer Registration Form, a Release of Liability Form, and a Letter of Agreement, which details the start and end date of the internship, as well as the expectations and responsibilities of the intern, and other required state of Tennessee paperwork. Provide proof of identity, i.e. valid drivers’ license, and eligibility to work in the US.
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Parks Recreation jobs in Tennessee
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newDigital Media Technician
Williamson County Parks & Recreation
Research & Planning Specialist
Historic Franklin Tennessee
Franklin, TN 37064
EQUIPMENT OPERATOR II - PUBLIC UTILITIES DEPARTMENT (WATER)
City of Gallatin
Gallatin, TN 37066
Turf Specialist I
Historic Franklin Tennessee
Franklin, TN 37064
Historic Franklin Tennessee
Franklin, TN 37064
Director of Park Operations
Shelby Farms Park Conservancy
Memphis, TN 38134
newGeneral Supervisor (Library Maintenance)
City of Chattanooga, TN
Chattanooga, TN 37402
Shelby Farms Park Conservancy
Memphis, TN 38134
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Tennessee Park Ranger Training and Degree Requirements
It is commonly said of Tennessee that wherever you may be, you’re within an hour’s drive of a state park. Some of the best of what nature has to offer in the state is the Great Smokey Mountains National Park, the most visited national park in the country with almost twice as many tourists stopping by each year than the next most visited place, the Grand Canyon.
Candidates interested in learning how to become a park ranger in Tennessee can start by reviewing the basic hiring requirements for these positions. By a recent count there were about 210 park rangers in Tennessee in total, more than 30 percent of which are within five years of retirement. Spread across more than four-dozen state parks, Tennessee’s park rangers work in some very popular destinations, including:
- Fall Creek Falls State Park
- Paris Landing State Park
- Frozen Head State Park
- Fort Pillow State Park
- Natchez Trace State Park
Becoming a Park Ranger with Tennessee State Parks
Bachelor’s Degree and Other Requirements – Park rangers working under the Tennessee State Parks Department all hold a four-year bachelor’s degree as a base requirement for employment.
Although a bachelor’s degree in any major will fulfill the education requirement to become a park ranger, certain majors naturally lend themselves better to this line of work:
- Natural Resource Management
- Parks and Recreation
- Criminal Justice
The other important park ranger requirements for employment are:
- Be a US citizen at least 21 years old
- Have no felony convictions
- Have an honorable discharge from the military, if applicable
Application – Applications for Tennessee park ranger jobs are made online through the state’s Department of Human Resources. The application process can begin by searching for vacant park ranger positions among current job openings. If there are no posted vacancies applicants can sign up to be notified when these become available.
Once an application is determined to meet the minimum qualifications and is considered competitive, the candidate will be contacted to continue in the hiring process, which is comprised of:
- Extensive background investigation
- Fingerprint check
- Physical medical exam
- Psychological evaluation
Tennessee Law Enforcement Training Academy – Once a candidate has been hired he or she will begin an extensive park ranger training course at the Tennessee Law Enforcement Training Academy. This is a specific regimen prescribed by Tennessee State Parks to prepare new rangers to be law enforcement officers in a wilderness environment. Topics covered include:
- Self defense
- Firearms training
- Crime scene investigation
- Defensive driving
- Chain of command
- Report writing
Upon graduation from the academy new park rangers will be ready to work at any of the Tennessee’s 54 State Parks.
Federal Park Rangers in Tennessee
Employment as a federal park ranger with the National Parks Service is another option for candidates interested in this type of position in Tennessee. The minimum requirements and hiring process is similar to state-level jobs, however there are a few important differences:
- Applicants for these positions must have either at least a relevant bachelor degree, such as those listed for state-level employment, or have at minimum one year of specialized and pertinent work experience. A combination of specialized work experience and education can also be acceptable.
- Application for federal employment as a park ranger with the National Parks Service is made online through the USA Jobs website.
There are 14 important nationally-designated sites in Tennessee such as national battlefields, cemeteries, rivers, and scenic trails. Federal park rangers protect these areas as well as assist their state colleagues as needed, and are also tasked with managing national sites such as the Great Smoky Mountains.
Park Rangers in Action at Radnor Lake and Rock Island State Parks
Tennessee park rangers were involved in two recent events that made headlines while also providing good examples that each day on the job brings unique challenges.
While smoking marijuana and illegally drinking alcohol may sound like a good time for some, park rangers recently on patrol at Rock Island State Park thought differently. The rangers demonstrated their displeasure by arresting three such perpetrators near Twin Falls, who also happened to be in a restricted and dangerous area. Public intoxication, criminal trespassing, and possession of drug paraphernalia were just some of the charges leveled against the trio, which as the rangers explained, was for their own good.
In another recent case, park rangers decided they needed to investigate the calls they were getting about a man walking around with an AK-47 strapped to his back in Radnor Lake State Park. When rangers made contact with the suspicious and armed individual they realized he was not technically breaking any laws, and was attempting to make a statement about open-carry gun liberties. The incident goes to show that wildlife lovers are not the only types of activists park rangers may encounter while carrying out their duties.
Tennessee Park Ranger Salaries
According to Tennessee State Parks, there are a total of 54 state parks in Tennessee. Some of the most frequently visited parks include Natchez Trace State Park, Paris Landing, Cumberland Mountain, and Rock Island. Based on information obtained from the State of Tennessee, Department of Human Resources, the average starting park ranger salary in Tennessee is $29,202.
Here is a more detailed look at how park rangers in Tennessee are paid:
Park Ranger 1
- Minimum: $27,072
- Midpoint: $35,184
- Maximum: $43,296
Park Ranger 2
- Minimum: $31,332
- Midpoint: $40,728
- Maximum: $50,124
Park Interpretive Specialist 1
- Minimum: $24,540
- Midpoint: $31,908
- Maximum: $39,276
Park Interpretive Specialist 2
- Minimum: $27,072
- Midpoint: $35,184
- Maximum: $43,296
Park Interpretive Specialist
- Minimum: $36,276
- Midpoint: $47,148
- Maximum: $58,020
Additional park ranger salary information, as published by the U.S. Department of Labor, is seen in the following tables:
Recreation Workers Salaries in Tennessee
Hourly mean wage
Annual mean wage
Hourly median wage
Hourly 75th percentile wage
Hourly 90th percentile wage
Annual median wage
Annual 75th percentile wage
Annual 90th percentile wage
Johnson City TN
Western Tennessee nonmetropolitan area
South Central Tennessee nonmetropolitan area
North Central Tennessee nonmetropolitan area
Eastern Tennessee nonmetropolitan area
Tour Guides and Escorts Salaries in Tennessee
Hourly mean wage
Annual mean wage
Hourly median wage
Hourly 75th percentile wage
Hourly 90th percentile wage
Annual median wage
Annual 75th percentile wage
Annual 90th percentile wage
Johnson City TN
South Central Tennessee nonmetropolitan area
North Central Tennessee nonmetropolitan area
Estimate Not Released
Eastern Tennessee nonmetropolitan area
Recreational Protective Service Workers Salaries in Tennessee
Hourly mean wage
Annual mean wage
Hourly median wage
Hourly 75th percentile wage
Hourly 90th percentile wage
Annual median wage
Annual 75th percentile wage
Annual 90th percentile wage
Estimate Not Released
Estimate Not Released
Western Tennessee nonmetropolitan area
South Central Tennessee nonmetropolitan area
North Central Tennessee nonmetropolitan area
Fall Creek Falls State Park
As Tennessee’s largest and most visited outdoor recreation area, Fall Creek Falls State Park offers visitors everything from breathtaking waterfalls to opportunities for some quality spelunking. The unique activities available at the park also mean park rangers are faced with some unique challenges when it comes to ensuring visitors are safe and the rules are followed. Employed by Tennessee State Parks, rangers are trained in a variety of rescue tactics and plenty of other areas including law enforcement, natural resource management, and guiding.
What Fall Creek Falls Park Rangers Have to Offer
Park rangers working at Fall Creek Falls provide an indispensable range of services to visitors each season.
Trail Patrols: Fall Creek Falls offers outdoor enthusiasts miles of biking, hiking, and horseback riding trails. Because those using these pathways through nature can sometimes get into trouble, park rangers conduct regular patrols to make sure everyone is staying safe and keeping the environment as pristine as they found it. This includes patrols on:
- 13.5-mile Upper Loop mountain bike trail
- 14-mile Upper Loop hiking trail
- 13.2-mile Lower Loop hiking trail
- 4.3-mile Gilbert Gaul hiking trail
- 1.9-mile Wheeler Farm Loop hiking trail
- Two miles of horseback riding trail near the Fall Creek Falls Stables
Guided Hikes: Rangers also act as guided hike leaders, taking tourists on enjoyable strolls through miles of trails passing waterfalls, wildflowers, and several steep slopes. One particular favorite hike takes place in spring and involves a trek along the Cumberland Plateau, termed the Wildflower Pilgrimage.
Telescope Activities: Park rangers also coordinate with the Cumberland Astronomical Society to ensure stargazing parties are conducted safely and according to park rules. These take place with local and visiting telescope enthusiasts who make astronomy fun at night when the planets and constellations come out, and during the day with special sun-viewing telescopes.
Golfing: Although park rangers ensure that golfers on the state park’s professionally designed 18-hole course are safe among the wild woodlands of the Cumberland Plateau, they have been known to on occasion during their break ensure the golf clubs themselves are safe by taking them out for a few trial swings.
Recent Ranger Arrests and Rescues in Fall Creek Falls
Two park rangers were recently honored with an award for their actions that saved the life of a visitor to the park. The incident happened when the two rangers responded to an emergency call for help made by the staff at a local lodge where one of their guests had suffered an apparent heart attack. The two rangers arrived within minutes and performed CPR until took over and were able to stabilize the man’s condition.
In a more sinister incident, park rangers, sheriff deputies, and forestry officials were able to corner a 50-year-old man as he attempted to flee in his truck after he had been intentionally setting forest fires in Fall Creek Falls State Park. Unbeknownst to the man, a forestry air unit was on patrol above him and recorded video evidence of him in the act of committing the arson attacks. The pilot was able to lead law enforcement units to the man’s location, and he initially denied setting the blazes. Park rangers must be on constant alert for arsonists because on average a few of these criminals are driven to light fires in the area every year.
Great Smoky Mountains National Park
Park rangers in Great Smoky Mountains National Park are responsible for ensuring a safe and interesting environment for the more than 9.5 million visitors to the park every year – more visitors than any other park in the country. Every month masses of families and outdoor enthusiasts leave the park feeling renewed and relaxed after an enjoyable vacation or day trip, all made possible by the dedication and service of park rangers employed by the National Parks Service.
The following activities are just a few of the duties performed by rangers:
- Historical interpretation and guiding
- Hikes accompanied by natural science lectures
- Management of Appalachian music festivals
- Search and rescue operations
- Law enforcement
Great Smoky Mountains National Park is big. Biologists believe the park may be home to nearly 100,000 different plant and animal species, spread across its more than 800 square miles of territory spanning the border between Tennessee and North Carolina.
To ensure park rangers are ready to take on the responsibility of managing the country’s most popular park, the National Parks Service requires a thorough screening and training process for all its ranger applicants.
Ranger Activities in Great Smoky Mountain National Park
The many kinds of park rangers working at sites across the national park provide visitors with a window into their areas of expertise.
Park rangers specializing in natural history share their knowledge on many of the park’s unique and interesting wildlife facts. There is such a wide variety of species in the park because its elevation ranges from 875 to 6,643 feet and its total area is 95 percent forest. This unbroken habitat and its different climates allow for tens of thousands of different life forms to thrive. Formed between 200-300 million years ago and running north to south, plant species have thrived over millennia and animal species are able to take advantage of a north-south migration during seasonal and climatic changes in the Great Smoky Mountains.
Park rangers specializing in the cultural history of the area are fonts of information on the subjects of Native American and Appalachian cultures. Tourists can hear rangers give captivating lectures about everything from the original inhabitants of the area to the coming of settlers. Long before the pyramids of Egypt were built, paleo native tribes were hunting in the area as evidenced by the discovery of a 9,000 year-old arrowhead in the park. By the time the first European settlers arrived, Cherokee tribes dominated the area, who would in turn be replaced by subsistence Appalachian farmers. Their music is celebrated by visitors and park rangers to this day during several festivals which take place in the park each year.
Besides promoting enjoyable activities and safety, rangers make it possible for the communities surrounding the park to make hundreds of millions of dollars in profits each year- with a recent year’s totaling $741 million. This booming tourism industry supports hundreds of businesses and creates around 11,000 jobs in the local community.
Warriors’ Path State Park
Located just southeast of Kingsport a few miles from the intersection of I-81 and I-26, Warriors’ Path State Park is one of the most popular state parks in Tennessee. The reason for the 950-acre park’s prominence has to do with the variety of amenities – from golfing to water sports – offered at this historic place.
The park’s name is derived from the Great Cherokee War and Trading Path, part of an even greater network of trails, which date back to before the arrival of settlers in America and that stretches from New York to Alabama. Today, the paths crossing the park are for hikers, bikers, horseback riders, and winter sports enthusiasts.
Park rangers are employed by Tennessee State Parks to ensure all visitors to Warriors’ Path have an enjoyable and safe visit. Candidates who are interested in filling these essential jobs at Warriors’ Path can start by learning the minimum park ranger requirements.
What Park Rangers Do at Warriors’ Path
From law enforcement and informative speaking to administration, Warriors’ Path State Park could not function without the dedication of park rangers. Newborns, pensioners and everyone in between can enjoy either an activity sponsored by a ranger or the tranquility made possible by the enforcement of park rules.
Trail Patrol – Trail patrol is an important activity carried out by rangers, who check to make sure those enjoying the great outdoors are doing so safely with no problems. Warriors’ Path is home to several notable trails:
- National Recreation Trail – an 8.5-mile trail open to hikers and mountain bikers
- Woodland trails – Two miles of trail system open during the summer to horseback riders
- Fort Patrick Henry Lake paths – Pathways along the lake and through the forest offer exciting avian views for visitors who are particularly interested in bird watching, or “birding” for experts.
- 12 miles of hiking trails including:
- 2.9-mile Sinking Waters Trail
- 2.5-mile Devils Backbone Trail
- 1.5-mile Fall Creek Loop Trail
- 1-mile Holston Bluffs Trail
Water Patrol – Water patrol and rescue is another important activity carried out by park rangers in Warriors’ Path. As one of the most visited state parks in Tennessee, the high volume of people and large percentage of a marine environment in the park means an increased risk for boating accidents and drowning. Several creeks lead into the main Fort Patrick Henry Lake, which is itself a part of the Holston River. Water recreation and fishing are both popular at the park, which means park rangers are on alert for anyone engaging in unlawful or dangerous behavior.
Activities – Park rangers also lead popular activities for both adults and kids:
- Spring Hike: Rangers lead hikers up an abandoned logging road to a waterfall which descends over 100 feet. They will also describe the wildlife and wildflowers that are guaranteed to be active and prolific in the spring season as both are adjusting to longer daylight hours and warmer weather.
- Dragonfly Day: Park rangers also host to Dragonfly Day, an event that celebrates the park’s natural diversity of anisoptera. Thanks to the climate, humidity, and abundance of unpolluted water, colorful dragonflies, damselflies, and other winged insects call Warriors’ Path their home. Park rangers take visitors on a tour and offer interesting facts during the outing.
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Ranger openings park tennessee job
Job and Vendor Opportunities
To see a full list of available positions, visit the Tennessee Department of Environment and Conservation's employment page.
How do I apply for a summer job at a state park?
Contact the park of your choice for information on the availability of seasonal positions. Applications can be obtained through the park offices. The best time to apply is in February or March. The duration of employment varies from park to park.
How do I apply for full-time employment at the Tennessee State Parks?
Job postings for job opportunities are posted on the Tennessee Department of Environment and Conservation's employment page or at any state park office.
How to register to do business with Tennessee State Parks
Click here to learn more about registering to do business with Tennessee State Parks.
Open Invitations to Bid
Click here to learn about Open Invitations to Bid. You can also find current and upcoming opportunities here.
Capital Construction Project Bid List
Click here to learn more information about and view the Capitol Construction Project Bid list.
Becoming a Park Ranger for Tennessee State Parks
Every Tennessee State Parks Ranger has a different story about why and how they became a Park Ranger, but all meet fundamental requirements, including:
Graduation from an accredited college or university with a bachelor's degree.
Be willing to and able to qualify with, carry, and use assigned weapons;
Be at least twenty-one (21) years of age on the date of application;
Be a citizen of the United States;
Have a good moral character, as determined by investigation;
Complete a criminal history disclosure form in a manner approved by the appointing authority;
Agree to release all records involving their criminal history to the appointing authority;
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
Have no conviction for a felony or have been discharged under any other than honorable conditions from any branch of the United States armed forces;
Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
Possess a valid motor vehicle operator's license at the time of appointment;
Upon appointment, successfully complete a prescribed course of instruction at the Tennessee Law Enforcement Academy or have successfully completed the equivalent of the prescribed course.
The day-to-day work of a ranger requires a diverse skillset, so candidates must be well-rounded and adaptable. Each ranger at Tennessee State Parks has graduated from an accredited university with at least a bachelor's degree.
No specific major is required to be a ranger for Tennessee State Parks. However, hiring managers may look for candidates with specific degrees depending on a park’s unique mission and needs. For example, a historical park may favor candidates with Humanities backgrounds, while a park that features protected species may favor biologists. Current Tennessee Parks Rangers come from a variety of educational backgrounds, including degrees in:
Parks & Recreation Management
Wildlife & Fisheries
All Tennessee State Parks Rangers are full-time employees of the Tennessee Department of Environment and Conservation. Individual parks hire on an as-needed basis as position vacancies arise. Internal and external candidates may view current career opportunities by visiting TN.gov.
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