Mississippi state its service desk

Mississippi state its service desk DEFAULT

Welcome to the Mississippi Department of Information Technology Services

We are the catalyst for effective planning, development, and operation of innovative information technologies for Mississippi State Government.

Welcome to the Mississippi Department of Information Technology Services

We are the catalyst for effective planning, development, and operation of innovative information technologies for Mississippi State Government.

Communicating

We understand the importance of providing affordable, secure, high performance communications solutions to Mississippi government and education entities. ITS delivers fully redundant and resilient data and voice communication solutions through collaborative vendor contracts and directly managed services for state government.
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Securing

Information security continues to be a major consideration today in the development of mission critical applications and systems for state government. ITS manages core and perimeter defense systems for the state network to maintain a shared and trusted environment.
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Hosting

The State of Mississippi Data Centers deliver highly available and secure mainframe and server solutions to state government entities. Use of the State Data Centers by state agencies and other government entities improves the efficiency, security, and resiliency of the government systems hosted within the facilities.
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Purchasing

We provide customers with technical guidance and assistance in the acquisition of information technology solutions that provide the best combination of functionality and cost while maximizing the compatibility of Mississippi’s information resources.
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Developing

ITS actively pursues opportunities to partner with our customers and private sector entities in developing economical, efficient, and effective eGovernment solutions for Mississippi citizens. We work in concert with our partners in delivering innovative web-based applications.
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Planning

Information Technology has become increasingly important to the efficient and effective operation of state government. As technology choices become more and more complex, it is ever more important that we develop a strategy around our lines of business to strengthen our technology base and offer more services to government, citizens, and business.
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Educating

ITS offers an ongoing educational program designed to enhance and improve the computer and communication skills of personnel. Through continued education, we ensure a quality workforce serving the citizens of Mississippi.
Learn More

We are the catalyst for effective planning, development, and operation of innovative information technologies for Mississippi State Government.

Welcome to the Mississippi Department of Information Technology Services

We understand the importance of providing affordable, secure, high performance communications solutions to Mississippi government and education entities. ITS delivers fully redundant and resilient data and voice communication solutions through collaborative vendor contracts and directly managed services for state government.  </br><a class="slider-button" href="/services/communicating-telecom-network">Learn More</a>

Communicating

Information security continues to be a major consideration today in the development of mission critical applications and systems for state government. ITS manages core and perimeter defense systems for the state network to maintain a shared and trusted environment.  </br><a class="slider-button" href="/services/security">Learn More</a>

Securing

The State of Mississippi Data Centers deliver highly available and secure mainframe and server solutions to state government entities. Use of the State Data Centers by state agencies and other government entities improves the efficiency, security, and resiliency of the government systems hosted within the facilities.  </br><a class="slider-button" href="/services/hosting-state-data-centers">Learn More</a>

Hosting

We provide customers with technical guidance and assistance in the acquisition of information technology solutions that provide the best combination of functionality and cost while maximizing the compatibility of Mississippi’s information resources.  </br><a class="slider-button" href="/procurement/technology-purchases">Learn More</a>

Purchasing

ITS actively pursues opportunities to partner with our customers and private sector entities in developing economical, efficient, and effective eGovernment solutions for Mississippi citizens. We work in concert with our partners in delivering innovative web-based applications.  </br><a class="slider-button" href="/services/developing-digital-services">Learn More</a>

Developing

Information Technology has become increasingly important to the efficient and effective operation of state government. As technology choices become more and more complex, it is ever more important that we develop a strategy around our lines of business to strengthen our technology base and offer more services to government, citizens, and business.  </br><a class="slider-button" href="/services/planning-agency-it-plans">Learn More</a>

Planning

ITS offers an ongoing educational program designed to enhance and improve the computer and communication skills of personnel. Through continued education, we ensure a quality workforce serving the citizens of Mississippi. </br><a class="slider-button" href="/services/educating">Learn More</a>

Educating

Sours: https://www.its.ms.gov/
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IT Helpdesk Student Employment Opportunity

Student/Employee Resources

Need Office 365?

Microsoft offers free access to Office products online. Note, this provides you access to the web version only. No download is available. Limited features are provided through this service.

Connecting to WiFi on a Specialty or Gaming Device

WebID holders can register their device’s wireless MAC address in the myDevices portal. Once registered, devices will instantly be able to join the OleMissDevices wireless network.

Online @ Ole Miss

At the University of Mississippi, whether you're registering for classes, checking grades or accepting financial aid - online is the place to be. With wired and wireless connectivity in the majority of residence halls and available across campus, students can log on and utilize Web-based library catalogs, student services, and the Blackboard learning management system. Technology makes taking part in college life more convenient than ever.

Shop IT Partners

The University of Mississippi has arrangements with several vendors to offer tech products to students, faculty and staff at a reduced price.

Computer Recommendations

While not a campus-wide requirement, many students consider having a personal computer extremely helpful in completing coursework and utilizing the university's online services.

No Laptop? No Problem!

Need a laptop for a class presentation? Computer down for repairs? The IT Helpdesk provides students an economical solution to short term or surprise problems through the student laptop rental program.

Need an adapter or wireless presenter?

Purchase here and pick it up today at the IT Helpdesk located at 100 Weir Hall.

Cloud Storage

UM Box

Box is a secure, online file sharing and storage service. Content on Box can be accessed from your computer and through iPad, iPhone and Android devices via the Box app. Box content can also be shared internally and externally and can be extended to third party applications. Box is a good resource for storing and sharing files, authoring content, and encouraging collaboration.

Google Drive

Google Drive allows you to centrally store your files in the cloud. You can also install the desktop and mobile application to access your files from your computer or Android or iOS mobile device. Google Drive's built-in sync capability ensures that your files, folders, and Google Docs are the same on all your devices.

Student Jobs in IT

The IT Helpdesk is currently seeking student workers for the Fall Semester. Apply Now

Sours: https://olemiss.edu/helpdesk/
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Help Desk

Welcome to the Office of Information Technology Webpage

Helpdesk Policy & Procedure

MVSU Email & Computer Account Wi-Fi Login Instructions

The office of information Technology is the primary information-technology provider on the campus of Mississippi Valley State University. We are responsible
for the following:

  1. Campus-wide networking
  2. Email
  3. Network security
  4. PC Computing
  5. Wireless networking
  6. Webcast services
  7. Virus protection
  8. Cable televison services
  9. Telephone service
  10. Help Desk sevice desk

Department Mission

The mission of the Office of Information Technology is to provide technology leadership to the entire University by providing state-of- the-art technology infrastructure amd institutional technology systems that support and enhance successsful student learning outcomes, research and institional effectiveness.

Mississippi Valley State University Information Technology Department Help Desk Procedures

The office of Information Technology is responsible for the network infrastructure, telephone, and cable TV, wireless phone communications: the University’s Enterprise Resource Programs: and academic, email and enterprise software systems.   Help Desk support is available  at the Mississippi Valley state University Information Technology Department on the campus located in the Annex I Building from the hours 8:00 a.m. until 5:00 p.m. Proper protocal and procesdure for requesting assistant is as follows. The following services and support which are available for  helpdesk includes the following email setup, domain account setup, and work orders for computers, internet,software installations,network server, cable and other technicial problems on the University Campus. The following services may be requested through by sending an email to [email protected].

Technincans are dispateched every morning with  assigned work orders.

Mississippi Valley State University Technology Department value the security and privacy of the information concerning the university and its employees.

Priority List and Dispatch procedures are as follows:

  1. President Office (immediately)
  2. Network Server problems technicians are dispatched immediately
  3. Internet problems our technicians can login remote to check and see if the customers’ computers are on line at that time or they can check to see if something else is going on with the device.
  4. Email and Domain problems are resolved right away
  5. Email password resets are done immediately
  6. Domain password resets are done immediately
  7. Creations of email account are done immediately
  8. Customers with software installed issues are created a work order and a technician is dispatched accordingly.
  9. Work orders have assigned numbers and the technicians follows them according to the order that the work order was setup.

Mississippi Valley State University Technology Team:

Assistant Director/Application Manager: Ms. Carmela Staten
Network Manager: Mr. Steven Pitchford
Secretary: Ms. Debra Boyd
Network Service Technician: Brian Phillips
Information Technology Specialist: Mrs. Jamese Young
Programmer: Ms. Carrissa Pruitt
Webmaster: Mr. Dewon Hall
AV Operator/Computer Technician: Vacant

Our Goals:
The information Technology Department Goal is to provide quality customer service to the university community and guests

  1. To make sure that the campus Technology runs smooth and all technical problems are taken care at a timely manner.
  2. Give quality service and go above expectations for the faculty, staff, and students.
  3. One Goal
  4. One Team
  5. One Valley
  6.  In Motion
  7.  Technology above the rest

Technology Problems on Campus:

  1. Computer won’t start
  2. Computer running slow
  3. Internet not working
  4. Phone not working
  5. Forgotten password for domain and email
  6. Trying to get information from one computer to another
  7. L-Drive not showing up or working
  8. Need software installed on computers
  9. Computer labs setup
  10. Forgotten Banner Passwords
Sours: https://www.mvsu.edu/help-desk
Service Desk

IT Help Desk

helpdesk icon
24 Hour Help Desk

We've made it easier for you to receive assistance with computer and network problems. All you have to do is dial our multi-purpose 24-hour help line, visit the online portal or stop by our office. We offer quick tips for frequent and common problems, a user friendly online work order submission form and live 24 hour voice support. Depending on your immediate need, we have a solution for you.

For common COMPUTER, PRINTING and NETWORK issues

PHONE   
24 HR Live Support | 877.654.8333
Call our toll free number for live support.  If the problem cannot be solved via phone, a work order will be generated for you and a MVSU technician will gladly assist you.

ONLINE
Help Desk Portal
Access Frequently Asked Questions, Simple to follow trouble shooting tips for common problems or submit a work order.

Sours: https://www.mvsu.edu/information-technology/helpdesk

Service desk state its mississippi

Msu It Help Desk

Listing Results Msu It Help Desk

Technology at MSU Help & Support Michigan State …

(517) 355-45004 hours ago Receive in-person help at the MSU ID Office or by calling (517) 355-4500. International Center, 427 N. Shaw Lane, Room 170, East Lansing, MI 48824. Library Resources. Contact the Discovery Systems Services Help Desk for help with library resources, catalogs, and databases by emailing [email protected] or calling (517) 432-6123 or (800) 500-1554.

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Technology at MSU Support Michigan State University

(517) 432-62009 hours ago Additionally, the IT Service Desk handles service requests and service management for MSU Information Technology. MSU IT Service Desk (517) 432-6200 or toll free (844) 678-6200 > from 7 a.m. to midnight, 7 days a week except on university holidays

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Technology at MSU Contact Information Michigan State

(517) 432-62009 hours ago MSU IT Service Desk Phone: (517) 432-6200, toll free (844) 678-6200 Email: ithelp@msu.edu MSU IT Self Service Portal Michigan State University Computer Center 450 Auditorium Road, Room 110 (walk-in…

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Contact Information Michigan State University

(517) 432-62009 hours agoContact Information. Home > Contact Information. MSU IT Service Desk. Michigan State University Computer Center 450 Auditorium Road, Room 120 East Lansing, MI 48824. Phone: (517) 432-6200, (844) 678-6200 toll free. Email: ithelp@msu.edu

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MSU IT Services Help Desk Contact Us IT Services

5 hours ago A form used to contact MSU. Form Not Active. Please use the form located at https://contact.cl.msu.edu/contact.php?service=help.

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Technology at MSU Client Services Michigan State

4 hours ago The MSU IT Service Desk is the single point of contact to the user community for communication, coordination, and support of technology at MSU. ContactMSU The staff serves as ambassadors for the university 24/7/365 to provide the assistance and answers needed about anything MSU: academic programs, athletics, culture, service, and support units

Estimated Reading Time: 3 mins

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Contact Qualtrics Michigan State University

(517) 432-62008 hours agoContact Information MSU IT Service Desk. Phone: (517) 432-6200, toll free (844) 678-6200 ithelp@msu.edu. Michigan State University Computer Center 450 Auditorium Road, Room 120 (walk-in help) East Lansing, MI 48824

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Computer Services Help Desk Missouri State University

417-836-58915 hours ago Other ways you can reach us: Chat with us. [email protected] . 417-836-5891 - Phone wait times can be long during times of high volume. We encourage the Help Desk Service Portal for quickest response. Walk-up services.

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IT Help & Support Minnesota State University, Mankato

1 hours ago When you contact the IT Solutions Center, they will ask for your Minnesota State Mankato StarID so they can track the incident and respond to you using your campus contact information. Get IT Support Whether online, in-person or via phone, we are here to help.

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CA Service Desk Manager Login

(517) 355-1855Just Now Call MSU: (517) 355-1855 Visit: msu.edu MSU is an affirmative-action, equal-opportunity employer. Notice of Nondiscrimination; SPARTANS WILL. © Michigan State University

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Chat with MSU IT Service Desk Technology at MSU

4 hours ago Chat with MSU IT Service Desk. Error! Please make sure to fill out this entire form. You can not leave any fields blank. Your Name: Your Phone Number: Your Email Address: Chat Topic: Cancel.

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Information Technology Services MSU Denver

303-352-75487 hours agoContact the ITS Service Desk at 303-352-7548 if you need assistance. We’re available 24/7 for your convenience, so feel free to call us anytime! Click. Visit the ITS Client Portal to access the services provided by ITS, including ticketing, knowledge base, project management, and more!

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Information Technology Services Mississippi State University

8 hours ago October 6 8:30 AM. For: MSU Staff & Administration; October 6 at 8:30 AM to 12:00 PM. ADMIN BANNER - Requisitions (2 Day Class) October 13 8:30 AM. For: MSU Staff & Administration; October 13 at 8:30 AM to 4:00 PM. ADMIN BANNER-Invoice Processing (1 1/2 Day Class) October 26 8:30 AM. For: MSU Staff & Administration; October 26 at 8:30 AM to 12

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Phishing Information Security at Michigan State University

(517) 432-62004 hours ago For MSU, you can do this at netid.msu.edu. If you need further assistance, call the MSU IT Service Desk at (517) 432-6200. If your account is not MSU affiliated, contact the company you hold that account with so that they can advise you on the best course of action.

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Client Portal Home Michigan State University RHS

517-353-16912 hours ago The RHS Help Desk is open Monday – Friday, 8 a.m.-5 p.m. and friendly IT support specialists are ready to assist with your technology needs. Please chat with or call the help desk at 517-353-1691 during business hours before submitting a ticket. Quite often, representatives can …

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Service Desk Information Technology Services

5 hours ago Need Help? Need to Report a Problem? or Request Services?Our Web site contains many step-by-step tutorials for solving most of your everyday computer problems. If you cannot find the answer to your question on our Web site or for immediate help, contact the Service Desk.

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Service Centers Live On Michigan State University

517-355-74807 hours ago Holmes Hall West Holmes - Primary Service Center Open 24 hours Phone: 517-355-7480 Email: 104brody.desk@msu.edu East Holmes - Package Center Hours: 2 p.m. - 8 p.m.

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Help Desk Minnesota State University Moorhead

4 hours ago Remote Support Option (connection to your computer) To establish a Remote Support Session you will need a session key generated by the helpdesk. Contact the Helpdesk via phone

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Help »Information Technology »MSU Texas

(940) 397-42788 hours ago MSU IT help page. You may submit a request by sending an email to [email protected] or by calling our IT Helpdesk at (940) 397-4278. When emailing, please provide a very brief description of the problem in the subject line. Then provide your name, department, phone number, and a more detailed description of your request in the body of the email as shown below.

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Technology at MSU IT Organization Michigan State

7 hours ago MSU IT is a Major Administrative Unit (MAU) at MSU comprised of several departments. See the MSU IT executive leadership and organizational chart for more details. Request services using the MSU IT Service Catalog.. Mission. We enable the University’s excellence in education, research, and outreach through the delivery of world-class information technology solutions.

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Information Technology »MSU Texas

3 hours ago MSU Information Technology Advisory Committee (ITAC) Vision: To improve the effectiveness and efficiency of MSU information technology services, the committee will work with the Information Technology Department to ensure proper support and strategic alignment of technologies and infrastructure that enhances the quality of MSU’s administrative and academic technologies.

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MSU Service Status One service is experiencing problems

517-432-6200Just Now This is the Service Status site for Michigan State University. If you have any questions or need additional assistance, contact the MSU IT Service Desk at 517-432-6200.

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Technology at MSU Frequently Asked Questions Michigan

(517) 432-62001 hours ago MSU IT has dedicated resources working on the mail migration project which are available to you throughout the project. Please contact your Service Desk or Service Delivery Manager for further information, at: Phone : (517) 432-6200 Email: ithelp@msu.edu

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Client Portal Home

303-352-7548Just NowContact the ITS Service Desk. Phone / Remote support. 303-352-7548. Option 1: Login/password Support. Option 2: Canvas questions. Option 3: On-campus Classroom support. Option 4: All other requests, incidents and follow-up on open/escalated tickets. Phone Support Hours. Login Support

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MSU IT Self Service Portal

(517) 355-18556 hours ago Call MSU: (517) 355-1855 Visit: msu.edu MSU is an affirmative-action, equal-opportunity employer. Notice of Nondiscrimination; SPARTANS WILL. © Michigan State University

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MSU IT Self Service Portal

(517) 355-18551 hours ago Call MSU: (517) 355-1855 Visit: msu.edu MSU is an affirmative-action, equal-opportunity employer. Notice of Nondiscrimination; SPARTANS WILL. © Michigan State University

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Service Desk Home Mississippi State University

662-325-06316 hours ago Click inside the "Search the Service Desk" box at the top and perform a quick search. Click on the globe to the left of the search box to limit your search to just the Knowledge Base or Service Catalog. Contact the ITS Service Desk. Phone: 662-325-0631. Email: [email protected] Web: servicedesk.msstate.edu. Office: 108 Allen Hall

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IT Staff Technology Training Michigan State University

8 hours ago Audience: MSU IT staff, including service providers, who are part of service groups and need to manage tickets. MSU IT staff who need to file Requests, Incidents, or Problem tickets. Details: IT Service Desk Manager now has a new front end xFlow Analyst interface, which is intended to help you focus on the customer more by getting things done quicker in the tool.

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Sentinel Authentication Service login.msu.edu

(517) 432-62004 hours ago Login server name was idmprd1a5.itservices.msu.edu. Date & time was Sun Oct 10 22:50:08 EDT 2021. Additional Help. Contact the MSU IT Service Desk at (517) 432-6200 or toll free (844) 678-6200 ithelp@msu.edu.

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Hours MSU Libraries

8 hours ago Get It @MSU (Interlibrary Loan, Document Delivery) Request Forms; Digital Scholarship Lab; Discover Library Spaces; MakeCentral Service Desk; Passports; Get Help: Off Campus & Online Courses; Computers. Internet & Wireless; Print, Plot, Scan; Publishing Services; Tech Help; Off Campus Access; Library Staff Telecommuting Guide; Contact. Ask A

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Contact MSU Email Michigan State University

(517) 432-62001 hours agoContact and Support. IT Service Desk tech.msu.edu Phone: (517) 432-6200 or (844) 678-6200 Email: ithelp@msu.edu. Michigan State University Computer Center 450 Auditorium Road, Room 120 East Lansing, MI 48824 Online Help and Feedback. Submit comments and questions regarding MSU email using the online form.

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Contact Michigan State University

(517) 353-93098 hours ago The Institute for Cyber-Enabled Research is located within the Biomedical & Physical Sciences Building on the campus of Michigan State University. Mailing address: 567 Wilson Road, Room 1440. East Lansing, MI 48824-1226. Main phone line: (517) 353-9309.

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Homepage Michigan State University

(517) 432-62006 hours ago MSU IT Service Desk: Local: (517) 432-6200. Toll Free: (844) 678-6200. (North America and Hawaii) Web: D2L Contact Form D2L Help Site.

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MSU D2L Contact Us Form Michigan State University

(517) 432-62003 hours ago These e-mails are reviewed on a regular basis and handled as quickly as possible. You should normally receive a response within 24-48 hours. If you have an urgent question or problem, you may reach the MSU IT Service Desk at (517) 432-6200 or (844) 678-6200 toll-free. You can also call to arrange a walk-in consulting appointment.

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Technical Assistance MSU Libraries

(517) 432-62008 hours agoSupport is available by telephone, online form, and online chat. The IT Services Support Desk also maintains a knowledge base of online articles to assist students, faculty, and staff with technology-related services. Call (517) 432-6200 or send an email to ithelp@msu.edu . For one-on-one computer assistance, please visit the Computer Store in

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Remote Support Portal Powered by BOMGAR

973-655-7971Just NowSupport Portal BeyondTrust Remote Support. MSU IT Service Desk Chat is currently closed. Our chat hours are from 10 am - 4 pm US/Eastern Standard Time, Monday - Friday. For support, please feel free to contact MSU's IT Service Desk at 973-655-7971 or via email: [email protected]

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ICT Help Desk New Mexico State University

2 hours ago The ICT Help Desk in Hardman & Jacob’s Undergraduate Learning Center provides support for many common software and desktop computer issues, including network connection problems, Canvas and myNMSU support. (see announcements below). Work Orders and Trouble Tickets To request a new service

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CLIFMS Michigan State University

(517) 432-62002 hours ago If you experience system problems, please contact the MSU IT Service Desk at (517) 432-6200. New user access to CLIFMS should be obtained through your department utilizing the Access Request Memorandum (ARM) process.

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Discovery Services MSU Libraries

517-432-62004 hours ago *Note: The MSU Libraries does not provide health, medical, legal, or personal advice. To protect privacy, MSU salary information is not provided over the phone. Looking for D2L, Zoom, or MediaSpace help? Contact the MSU IT Service Desk at 517-432-6200 (phone) or ithelp@msu.edu (email). Learning systems support is available from 7am-Midnight

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Services Information Technology MSU Moorhead

8 hours agoContact the help desk for any IT related questions. I The service identifies and tracks malicious software and phishing links, protecting you, the user, by blocking malicious web sites or phishing attempts when accessing the site or clicking on the link.

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Help & Repair MSU Tech Store

(517) 432-62007 hours ago Technology Help Options. We provide free consulting on computers, software, and mobile technology. Find out about different technology help & support options including Knowledge articles and contacting the MSU IT Service Desk at (517) 432-6200 or ithelp@msu.edu. Repair Options. We recently made some changes to how we provide computer repair

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Reset Password NetID Michigan State University

1 hours ago To reset a forgotten or unknown password, non-students need to request a PIN. Students need to use their PAN. If you want to change an existing, known password, use your current NetID and password. MSU faculty, staff and students can register for self-service password reset. This provides the ability to reset your NetID password without using a

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Home Information Technology Services MSU Northern

5 hours ago MSU-Northern students, faculty and staff - Use the ITS Help Desk as the first point of contact for your technology problems, questions & services! Hours of Operation: 8am-5pm Mon-Fri. Walk-in Support Open as available 8-5, M-F: Cowan Hall 117B Telephone Support: 265-3765 E-Mail Support: [email protected]

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Search MSU Michigan State University

517.432.73456 hours ago Our unit exists to provide assistance to donors who are interested in supporting students at all levels of education here at MSU. Linton Hall. 479 W. Circle Drive, Rm 110. East Lansing, MI. 48824. [ map] Phone: 517.432.7345. Email: [email protected]

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Frequently Asked Questions

How to contact the MSU it service desk?

Contact Information. MSU IT Service Desk. Phone: (517) 432-6200, toll free (844) 678-6200. Email: [email protected]

Where can I get help with my MSU Computer?

(517) 432-6200 or toll free (844) 678-6200 > from 7 a.m. to midnight, 7 days a week except on university holidays. Email: [email protected] In-person help at MSU Technology Store at Computer Center, 450 Auditorium Road, Room 110, East Lansing, MI 48824. Get Help

When to call support at Michigan State University?

Call us from 7 a.m. to midnight any day the University is open. Note: If you do not have a working NetID, you will need to call the Service Desk to receive support. Chat with an IT Service Desk analyst any day the University is open from 7 a.m. to midnight. Click here to chat. Submit a request or incident ticket any time.

How to contact MSU Computer Center East Lansing MI?

Email: [email protected] Michigan State University Computer Center 450 Auditorium Road, Room 120 East Lansing, MI 48824 Online Help and Feedback Submit comments and questions regarding MSU email using the online form. Call us: (517) 432-6200 Contact Information Privacy Statement Site Accessibility Call MSU: (517) 355-1855 Visit: msu.edu

Sours: https://www.webcontactus.com/msu-it-help-desk/
What is a Service Desk?

Information Technology Services

117 Allen Hall. (662) 325-9311. www.its.msstate.edu.

The mission of Information Technology Services (ITS) is to enable learning, service, and research through an advanced information technology environment.  In fulfillment of this mission, ITS makes available a broad array of information technology resources and services to the students, faculty, and staff of MSU.

User Services operates the Help Desk, which serves as the primary point of contact for the campus community when requesting services or reporting problems to ITS.  User Services offers training workshops and seminars on relevant information technology topics, and it provides personal computer support to departments across campus.  Additionally, User services operates the Campus Card Office, which produces the MSU ID Card, and it administers MoneyMate, the university’s declining-balance spending account system.

Information Technology Infrastructure (ITI) is responsible for the design, deployment, and support of the University’s information technology infrastructure.  This infrastructure includes the voice network, central and departmental server resources, the Campus Card system, and wired and wireless data networks encompassing over 220 buildings on the Starkville and Meridian campuses as well as Research and Extension Centers and Extension Offices in all 82 Mississippi Counties.  ITI provides connections to the Mississippi Optical Network, MissiON, as well as the commodity Internet and Internet2 via dual 10 Gbps wide-area connections.  Additionally, ITI installs and supports instructional technology in over 135 classrooms, open-access computer labs in Griffis Hall, Allen Hall, and the Library Computer Commons, and departmental computer labs across campus.

Enterprise Information Systems (EIS) is responsible for development, maintenance, and support of a large and growing portfolio of information systems used throughout the university.  Systems range from departmental web applications to the comprehensive, integrated Enterprise Resource Planning system (BANNER) for financial, human resources, student, financial aid, and advancement administration.  In addition, EIS supports the myState portal, the myCourses learning management system, and the eForms electronic document routing and approval system.  Primary operating systems include Linux and Windows, while primary database platforms include Oracle and Microsoft SQL server.  General responsibilities include software design, development, and testing, system implementation, database administration, and ongoing maintenance and support.

Sours: http://www.catalog.msstate.edu/undergraduate/studentlife/services/informationtechnologyservices/

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