World wide stereo return policy

World wide stereo return policy DEFAULT

Return Policy

*Return Fees

Freight & Oversize Return Fees: Items originally shipped via free scheduled delivery/specialty motor freight require special shipping and will incur return fees (starting at $150). Oversize items include but are not limited to TVs over 37", select subwoofers and floorstanding speakers, furniture, and most items over 75 pounds. Returns for an exchange will also incur return fees. For return fee details, please call 1.866.961.7781 or email us at [email protected]

Restocking Fees: A partial refund may be given or the return may be refused in the event merchandise is not returned in its original condition or packaging, was previously installed, is missing parts, cables cut or terminated, has a missing or different serial number from the one shipped, or is damaged during return shipment due to improper packing.

Refused Shipments: Packages refused for any reason other than shipping damages will be subject to return fees.

Cancelled Orders: Once an order is shipped, it cannot be cancelled. Please contact us at 1.866.961.7781 for an RMA# (Return Merchandise Authorization Number).

Sours: https://www.worldwidestereo.com/pages/return-policy

Price Guarantee

Price Guarantee

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Shop with confidence.

Extended Price Match terms Early Shoppers: We want to ensure you feel you're getting the best gear at the best price from us, with no regrets. Starting October 7th, 2021, if there’s a better price listed through 12/25/2021, we will match it. All price match conditions listed below still apply.

World Wide Stereo Price Match Policy:

World Wide Stereo will issue a one-time price match on eligible items in the event that the same product is advertised by an Authorized Dealer with identical conditions of sale within 30 days of purchase. In the event of a price adjustment, the difference between the price paid on worldwidestereo.com and the advertised price will be refunded to your original method of payment or applied via a worldwidestereo.com e-gift card.  Our price is the price that you pay after any discounts or promotional offer has been applied. Please call 1.866.961.7781.

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To be eligible for a price match, the following conditions of sale must be met:

  • Brand new, in stock and available for purchase 
  • The identical model number, including color and finish
  • Sold by an authorized dealer of that product 
  • Proof via current web link. Sorry, no screenshots.

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The following types of offers do not qualify for our Price Guarantee: 

  • Clearance, liquidation, or limited time sales and promotions or clearances (ie. one day only)
  • Advertising errors
  • Refurbished, b-Stock, scratch and dent or similar type items
  • Items missing packaging, manuals, UPC Codes, or accessories
  • Rebates (mail-in or instant) and manufacturer sponsored promotions*
  • Gift Card, cash back, or free item promotions.
  • Items that have already been price adjusted

*Rebates and manufacturer sponsored promotions are available for new purchases only and only within the specified promotional time frame and cannot be honored outside of the promotional period.

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Sours: https://www.worldwidestereo.com/pages/price-guarantee
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WORLD WIDE STEREO Seller Profile

WORLD WIDE STEREO

WORLD WIDE STEREO: Awe Inspired. Since 1979.

For four decades, World Wide Stereo has delivered the world's finest consumer electronics and home entertainment products. With two award winning stores, a brand new distribution center and one of the largest design and installation of Audio/Video departments in the country, we know what’s good and what’s not. We are very selective about what we sell, and we are an AUTHORIZED RESELLER for every brand we represent. You can shop with confidence and know that you’re buying top-quality, new merchandise with a valid manufacturer’s warranty and best-in-class support. As a family-owned business, we live by our reputation for integrity, quality, personal service, and competitive pricing, striving to provide you with a superior experience.

World Wide Stereo is proud to be named the Best of Philly Place for Home Gadgets by Philadelphia Magazine. World Wide Stereo has also received an Excellent Rating from STELLAService and top marks from the Better Business Bureau.

Shipping Terms & Conditions: We do not ship to freight forwarders or resellers. Most oversized items and some items that ship direct from the manufacturer can only be delivered to addresses within the 48 contiguous states. Oversized items include but are not limited to TVs over 37", select subwoofers and floor standing speakers, furniture, and most items over 75 pounds. Additional shipping exclusions may apply to some orders shipping to P.O. Boxes, APO/FPO addresses, Puerto Rico, and other U.S. territories.
Once an order is shipped, it cannot be cancelled. Please give us a call at 1.866.961-7781 to request an RMA#. In the event that you refuse your package for any reason other than shipping damages, you will be subject to paying the full shipping price of the product both ways.

Returns and Exchanges

60 Day Money Back Guarantee
The quality of our products and your happiness is guaranteed. You may return or exchange items in their original condition and packaging within 60 days.

How do I return a product?
Step 1 - Call or email us
Start your return by calling us at 1.866.961.7781 or emailing [email protected] for an RMA# (Return Merchandise Authorization Number).
Step 2 - Pack Carefully
Please secure all returns and exchanges in the original manufacturer's packaging and box with all accessories and manuals. We recommend double boxing your return by securing the manufacturer's box inside of another box designed for shipping. A safely packaged and complete return is less likely to incur a restocking fee. Be sure to remove or cover any old shipping labels on the shipping box.

Step 3 - Ship the item back to us
Please ship your return to the address provided with your RMA#. We recommend using an insured and trackable shipping method as we cannot be responsible for anything lost or damaged on its way back to us. If you received a shipping label with your RMA#, affix the label to the outside of your shipping box and drop it off at the designated drop-off center.
After your return is received, we'll refund your original payment method (less any return or restocking fees if applicable*). Please allow up to two billing cycles for the refund credit to appear on your statement. Refunds are issued to the original method of payment within 3 days of return.

What if I want to exchange my product?
When calling us, please indicate that you would like your product exchanged instead of receiving a refund. If you choose a product of a lesser value you will receive a partial refund less applicable shipping and return costs. If you exchange your product for one of higher value you will be charged the difference between your refund amount less any applicable shipping and return costs, and the cost of the new item(s).

What if my product is defective?
Eligible products that are deemed to be defective during our 60 day guarantee may be exchanged for a new, working unit. Certain products, like larger TVs, will require the manufacturer to schedule a service call or appointment with you in order to arrange service. We are happy to help you obtain warranty service through the manufacturer after the 60 day return period has expired.

What if my product is damaged?
If your product arrives damaged, please call us right away at 1.866.961.7781. Shipping damage must be reported within 2 business days of delivery to ensure a replacement or refund can be issued. To learn more about our shipping policy, click here.

*Return Fees
Freight & Oversize Return Fees: Items originally shipped via <b>free scheduled delivery/specialty motor freight require special shipping and will incur return fees (starting at $150). Oversize items include but are not limited to TVs over 37", select subwoofers and floorstanding speakers, furniture, and most items over 75 pounds. Returns for an exchange will also incur return fees. For return fee details, please call 1.866.961.7781 or email us at [email protected]

Restocking Fees: In the event merchandise is not returned in its original condition or packaging, was previously installed, is missing parts, has a missing or different serial number from the one shipped, or is damaged during return shipment due to improper packing, a partial refund may be given or the return may be refused.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy

Used Item Return Policy

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Sours: https://www.newegg.com/Seller-Store/WORLD-WIDE-STEREO/about
Review: Hisense Class L9G TriChroma 100 Inch Laser TV with ALR Projector Screen

GLORIA RANDALL-HEWITT

Great customer service

Great customer service; delivery on time, despite the supply chain problems we are all experiencing. I called customer service after hours and left a message because my transaction wouldn't go through. Turns out there was a fraud alert hold from my bank asking for my confirmation of the purchase (took a while for the text to come in) and then I was able to make the purchase; but after I had left my message asking for a call. Customer service called me back first thing next morning and were very polite and helpful - even cheerful, saying these kind of fraud holds are common in their industry. Great impression of the customer service department.

Reply from World Wide Stereo

Thanks Gloria. We're happy to help.

David Borgese

Tom is the best

Tom is a real asset for your company. He is polite, patient, kind and extremely knowledgeable. He spent a great deal of time working with me to resolve my problems. More companies should follow your example

Reply from World Wide Stereo

Happy to hear we could help. Thanks for your support.

I was looking to purchase a TV for our…

I was looking to purchase a TV for our bedroom. We wanted a good picture and had to be smaller then most OLED's made. Mark, the salesman, suggested 2 TV's and explained the differences between them. No pressure. I called back the next day and purchased the TV we decided on. The price was very competitive, There was a price drop a few weeks after my purchase, which they refunded me. Very happy with my purchase and sales person.

Super quick shipping

Super quick shipping, best price, and its always worth NOT buying something on Amazon when you can buy it from a local place!

Reply from World Wide Stereo

Thank you for your support.

PATRICK SOMERS

All I can ask for with an online…

All I can ask for with an online purchase. Good price, free shipping and a prompt delivery time. I also appreciated the communication that you provided which acknowledged my purchase and then gave me accurate delivery information.
Well done!

Reply from World Wide Stereo

Thanks for the awesome review!

Very fast shipment

Very fast shipment, packaged professionally. Excellent communication, I have always had a very positive experience working buying audio equipment from world wide Stereo.

Reply from World Wide Stereo

Thank you. Hope to see you again soon!

Sours: https://www.trustpilot.com/review/worldwidestereo.com

Return policy wide stereo world

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Review: SVS 3000 Micro Subwoofer

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