Samsung Galaxy S21 5G
I can't make voice calls
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
We found 12 possible causes:
- Fixed dialing is turned on
- The selected network mode is not available
- There's an error at the receiving end
- There's a temporary network problem
- Not adequate network coverage
- There's no credit on your prepaid phone card
- Your number has been suspended
- Your mobile phone is overloaded for unknown reasons
- Flight mode is turned on
- Roaming isn't activated in your rate plan
- Your SIM is faulty
- The selected network is out of range
Learn how to block calls, set or cancel call forwarding, and manage caller ID and the call log on the Samsung Galaxy S21 5G.
Block calls
To block any incoming call that is not added to the reject list, touch the red Phone icon and drag it to the left. To block the call but provide a message, touch Reject call with message and drag up.
- From the Home screen, tap the Phone icon.
- Tap Menu > Settings.
- Tap Block numbers and choose from the following:
- To enter the number manually, enter the number in the Add phone number field.
- To search for the number:
- Tap the Contacts icon.
- Tap Recents or Contacts.
- Tap the number to reject or contact to add to the reject list.
- To block unknown callers, move the slide under Block unknown/private callers to on.
Unblock calls
- From the Home screen, tap the Phone icon.
- Tap Menu > Settings > Block numbers.
- Tap the minus sign next to the contact name or number to remove from the list.
Call forwarding unconditional
Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.
- From any Home screen, tap Phone.
- Tap Menu > Settings > Supplementary services > Call forwarding > Always forward.
- Enter the phone number to forward your calls to.
- Tap Turn on.
Call forwarding conditional
Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).
- From any Home screen, tap Phone.
- Tap Menu > Settings > Supplementary services > Call forwarding.
- Tap the desired option:
- Forward when busy
- Forward when unanswered
- Forward when unreachable
- Enter the phone number to forward your calls to.
- Tap Turn on.
The number +18056377249 is your voicemail number. If you change this number, calls for the desired option will no longer forward to voicemail.
Cancel call forwarding
- From any Home screen, tap Phone.
- Tap Menu > Settings > Supplementary services.
- Tap Call forwarding > Always forward > Turn off.
Caller ID settings
- From any Home screen, tap Phone.
- Tap Menu > Settings > Supplementary services.
- Tap Show my caller ID and select one of the following options:
- Network default
- Hide number
- Show number
Reset call log
- From any Home screen, tap the green Phone icon.
- Tap the Recents tab.
- Tap Menu > Delete.
- Select the individual logs you want to delete or place a check in the ALL option.
- Tap Delete.
View call log
- From any Home screen, tap the green Phone icon.
- Tap the Recents tab to view the call logs.
- Tap any call listed to see more details about that number.
Can’t Make Calls
Although we strive to ensure that our reliable nationwide network is available all day every day for all of our customers, there may be times when part of the network experiences an outage. This could be due to many different factors, including but not limited to failures in Verizon’s own network equipment or facilities (such as a cell tower being damaged by a storm), natural disasters like tornadoes, fires, or hurricanes, or failures in equipment managed by other companies that help us route internet traffic, such as fiber and/or copper broadband internet cables being cut, third party network facilities experiencing their own outages, etc. When we find an outage or are alerted to one by our customers, our goal is to restore service as quickly and effectively as possible. Network disruptions tend to affect a certain geographic area or a certain type of service, and tend to affect customers similarly within that same area or service, and when resolved, affected customers generally see their service restored at the same time.
Samsung S21 Not Receiving Calls
Listing Results Samsung S21 Not Receiving Calls
Galaxy S21 Can’t Receive Calls? Here are the solutions
1 hours ago So when a premium device like the Samsung Galaxy S21 can’t receive calls, you can always expect it to be an issue with the network or a minor problem with your phone.
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Fix Galaxy S21 Can’t Make or Receive Calls in 2021
5 hours ago 1 Fix Unable to Make Or Receive Phone Calls on Samsung Galaxy S21. 1.1 Check the Signal Strength. 1.2 Restart the Device. 1.3 Force Close Phone App. 1.4 Clear Phone App Cache. 1.5 Toggle Airplane Mode. 1.6 Reset Settings. 1.7 Remove and Reinsert the SIM. 1.8 Make Sure Do Not Disturb Mode is Disabled.
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Samsung Galaxy S21/21+ Can't Make Or Receive Calls Ways
1 hours ago With all of that, users may think the phone can’t experience any issue, but that’s far from the truth. Even the top-quality phones can misbehave, including S21/21+. Here, we will talk about the situation when Samsung Galaxy S21/21+ can’t make or receive calls. While it sounds complicated to fix, it usually doesn’t take too much time or
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Samsung Galaxy S21 5G Troubleshooting I can't receive
5 hours agoSamsung Galaxy S21 5G - Troubleshooting - I can't receive any calls (There's a connection error) Samsung Galaxy S21 5G. Android 11.0 Simultaneously, press and hold the lower part of the Volume key and keep them both pressed until your phone restarts. 1 Restart your phone
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Galaxy phone is unable to make or receive calls
3 hours ago Galaxy phone is unable to make or receive calls. If you are unable to make calls from your phone, there could be a problem with your phone's SIM card, damage to your phone, or an issue with your account or carrier. Follow the steps below to solve the problem. STEP 1. STEP 2.
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Calls Not Coming Through or Not Ringing (Galaxy s21 Ultra)
6 hours ago Of course, this makes zero sense to me as it would ensure that I receive a record of the call in the form of a vm notification regardless of whether or not I receive a missed call notification. In these two instances, when looking at my call logs, both on the phone and on Verizon's site, I am only showing incoming calls in the instances where I
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Samsung S21 unable to hear phone calls Samsung Community
5 hours ago 05-02-2021 08:21 PM in. Galaxy S21 Series. Since the system update on Wednesday, I can no longer hear phone calls either made by myself or to me. This includes the dial tone. All other sounds are still working including ringtone, media etc.
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Incoming calls do not ring, go Samsung Community
6 hours ago 11-11-2019 09:22 AM in. Galaxy S Phones. I have no one blocked. I just assumed I was not by phone or didn't hear it ring when calls were coming through. My husband called and it went straight to voicemail. I checked and his number isn't blocked. He was the one who alerted me to the problem. 1 Like.
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Why Can I not receive calls from certain Samsung za
5 hours ago Touch Call rejection. 5. Touch Auto reject list. 6. Check whether or not the rejected number is in the Auto Reject List. If it is then select the number and then tap the trash bin icon. 7. Tap on the checkbox next to the phone number to be removed from the Reject List and then tap Done. If a call from a certain number still cannot be received
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Not Registered on Network Samsung Galaxy S21 AT&T
4 hours ago Thanks, got it fixed. The problem was with the MyPhone Microsoft app. For some reason the phone and the app were having a problem communicating but I am still not sure why. Anyway all is well now. And, thank you for your help.
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Correct Answer: not receiving calls and can't make calls
9 hours ago SuAu. Member. 04-25-2016 01:28 PM. I've gone through each of the steps to this point with the Verizon trouble shooting tool, but I still can not dial out nor will incoming calls ring through. Calls will go straight to voice mail. Phone was working fine a couple hours ago with some telemarketer from Utah [removal required by the Verizon Wireless
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Call quality when receiving and placing calls. Samsung
2 hours agoCall quality when receiving and placing calls. 24-06-2021 03:30 AM in. I purchased a Samsung Galaxy S21 ultra in May. I have had to replace this phone 2 times and it's still giving me the same problem. The problem is I can make calls out I can hear the people sometimes other times I cannot.
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Call Issues S21 Plus T Mobile : samsung reddit
9 hours ago I have the s21 ultra and my issue is that I am not receiving any calls on my device. If you have any issue with the device. T-Mobile for me is replacing the device for free. I was able to change the color. Maybe try that. 1. level 2. NeedFilmAdvice. · 5m.
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Solved: S20 Ultra not receiving calls Samsung Community
9 hours ago Galaxy S20. Same here. The phone misses about 50% of my calls in Cyprus. They are taken straight to voicemail and SMS text messages are also not received which clearly points to a problem connecting with my 4G provider. Same issue exists when the phone is on safe more (tried it after request from Samsung Greece).
Estimated Reading Time: 3 mins
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Common Samsung Galaxy S21 Problems and How to Solve Them
5 hours ago The Galaxy S21, S21+, or S21 Ultra are all fantastic phones to own, but even the best handsets can experience problems, and there’s nothing more frustrating than bugs or issues that you just can
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Has anyone had issues with s21 ultra not receiving calls?
5 hours ago I have recently gone to the dark side from Apple to samsung s21 ultra. Everything is going fine except I cam recieve incoming calls. I can call out, make sms , the internet is working fine I just can't get incoming calls. I've tried everything from checking the call diverts, call forwarding, restarted the phone, reset network even turn off WiFi
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Fix: Samsung Galaxy S21 Unable to Activate WiFi Calling
3 hours ago Wi-Fi Calling is a very handy feature that allows Samsung Galaxy S21 users to make and receive calls over a wireless connection when their network signal isn’t working properly. For example, if you live on the side of a mountain where there’s absolutely no cell service, Wi-Fi Calling can save the say.
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Can't make/receive calls on Extended Network when LTEonly
7 hours ago I have a Samsung Galaxy S21 Ultra and when I use the Force LTE app to connect to LTE only (and not HSPA+) I can't make or receive phone calls on the extended network. When I try to make a call, it immediately hangs up with "call ended" as if I pressed the end call button. When this happened, I was roaming on AT&T's network.
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How To Fix It If Your Samsung Galaxy S21 Can’t Receive
3 hours ago In this troubleshooting guide, we will show you what to do if your Galaxy S21 can’t receive text messages. We will try to look into the possible causes and r
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Samsung Galaxy S21 5G / Galaxy S21 Ultra 5G Manage Do
4 hours ago Here's how to check 'Do not disturb' settings if your Galaxy S21 5G / Galaxy S21+ 5G / Galaxy S21 Ultra 5G isn't receiving calls or alerts for texts / email.
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S21 Plus call drop and I can hear the other Samsung us
1 hours ago Hi, Ever since I got my Samsung Galaxy S21 Plus I have an issue where when either making or receiving calls I can hear the other person but they can''t hear me. Out of 10 calls facing 7 calls with this issue. And call drop. Initially I thought it might be a signal problem but i tried in other phone it working fine.
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Phone Not Ringing so You're Missing Incoming Calls?
6 hours ago You can check this by pulling down from the top of the phone's screen to access Quick Settings or by going to Settings > Network & internet > Airplane mode. Make sure it's toggled off. Make sure Do Not Disturb is disabled. When this feature is on, you won’t receive any notifications, including incoming calls.
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Fix Samsung S21Ultra, S21, S21Plus Not Detecting SIM Card
9 hours ago 1 Fix Samsung S21, S21Plus, S21Ultra Not Recognizing SIM Card. 1.1 Verify If SIM Direction Is Correct. 1.2 Test If the SIM Card Is Active. 1.3 Enable the SIM Card. 1.4 Turn ON and OFF Airplane Mode. 1.5 Soft Reset Your Device. 1.6 Reset Network Settings.
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How to fix display not waking up with incoming calls issue
1 hours ago Step 2: Tap on the ‘Incoming Calls’ option and then on behavior. Tap on ‘incoming calls’ Step 3: Now tap on ‘Behaviour’. Tap on ‘Behavior’ Step 4: Ensure that the notification priority is set to urgent or “Make sound and pop up”. Tap on: ‘Make sound and pop-up on screen’ Method 3: (For Android 10 – based phones) Most Android 10 phones that we have tested …
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How To Resolve 'Incoming Call Not Showing On Display' On
8 hours ago Sometimes the screen does not even wake up when it receives an incoming call. If that happens, one has to open the notification panel, to check or take the calls. Restart your phone
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Samsung Galaxy S21 Ultra 5G Support Overview Verizon
Just Now Here's how to check 'Do not disturb' settings if your Galaxy S21 5G / Galaxy S21+ 5G / Galaxy S21 Ultra 5G isn't receiving calls or alerts for texts / email. Samsung Galaxy S21 5G / Galaxy S21 Ultra 5G - Reset All Settings
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How to Fix “No Service and Signal” on Samsung and Android
9 hours ago One of the reasons a Samsung or Android device may show “No Service” is because it’s connected to a disabled cellular radio signal. This fix isn’t quite as easy as navigating menus or holding down buttons; but it’s not rocket science, either. All you have to do is dial in the following set of keys in your phone’s dialer.
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Common Problems in Samsung Galaxy S21 plus and Solutions
2 hours agoPhone calls-related common problems in Samsung Galaxy S21 plus are caused often when the network selection mode is set to manual mode. Switch it to automatic and check if this fixes the problem You might have blocked the phone contact you are trying to call.
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Common Problems in Samsung Galaxy S21 Ultra 5G and
8 hours ago 3.9 Display cracked and touch not working on Samsung Galaxy S21 Ultra. 3.10 Wifi Connection problem or low range of wifi on Samsung Galaxy S21 Ultra. 3.11 Cellular network issue or Mobile Data Problem on the Samsung Galaxy S21 Ultra. 3.12 Apps not downloading from the Play Store on Samsung Galaxy S21 Ultra.
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New Phone, not getting texts from son TMobile Community
3 hours ago I upgraded my phone 4 days ago to the S21 Ultra, and since then I am not receiving texts from my son, who lives with us and is on the same account. He receives my texts fine, and I seem to have no problem receiving texts from other people, including my wife in the same house. I’ve gotten texts from at least 5 people.
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Maxmobile User Guide for Android Phone Altigen
5 hours ago extension, making and receiving calls through the PSTN (public switched • Samsung Note 4 (on OS 6.0.1) • Samsung Galaxy S6 (on OS 5.0.2) Answering a Call When a call comes in, if the phone is in Offhook state, tap the Answer button to answer it. If it is not in Offhoook state, answer the call as you
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How To Fix "No Service And Signal" On Android And Samsung
4 hours ago Now, remove the battery and SIM card from the device, wait for 2 minutes, after which re-insert the battery but not the SIM card. Turn on the device and type (*#197328640#) again from the phone dial. Next, go to Debug screen> phone control> Nas control> RRC and finally on RRC revision to resolve the Null IMEI or not registered on network issue.
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Here's A Fix To Resolve 'Unable Answer Calls' On Android
8 hours ago Now call your device from other Android phones and check if you can receive the call. 3) Ensure You Receive The Call Correctly: Receiving the call action differs from one Android phone to another.
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Samsung Galaxy S21 Ultra 5G phone, tablets & mobile
2 hours ago I can't make voice calls on my Samsung Galaxy S21 Ultra 5G Android 11.0 Cause 3 of 3: Barring of incoming calls is turned on If barring of incoming calls is turned on, you can't receive any calls on your phone.
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Fix Samsung Galaxy Texting Problem & Other Related Problems
2 hours ago Part 1. Samsung Messaging App Not Working. Problem: Samsung galaxy not receiving text messages. You can send messages to people, but your Samsung Galaxy phone is not able to get text messages from anyone. Even you try restoring factory reset, forcing app to stop and rebooting the phone, nothing is working. Solution:
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Most Common Problems In Samsung Galaxy S21 Plus & THEIR …
5 hours ago Problem – Unable to make and receive phone calls on Samsung Galaxy S21+ Solutions: Remove the SIM card from your phone and insert it again. Once, Reboot your device. If there is a new software update available on your Samsung Galaxy S21+, then install it. Check if flight mode is on in your Galaxy S21+, if it is on then turn it off.
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9 Ways to Fix Android Phone Can’t Make or Receive Calls
4 hours ago 1. Fix Your Android Phone Call Problem in A Quick Way. If you want to make a call or receive calls on your Android device but you can't make or receive calls on Android, then the best way to solve it is by using a third-party tool. You need a tool that can guarantee your system safety and repair your Android system with speedy and successful
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Samsung Galaxy S21 makes Google Messages app native, but
Just NowSamsung Messages may still be the default on the new S21 lineup, but Google Messages is now a native app on Samsung's new phones. Alison DeNisco Rayome Jan. 14, 2021 10:20 a.m. PT
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Notifications & ringtones: Samsung Galaxy S21 Ultra 5G T
2 hours agoCalls, messages, and conversations: Tap to allow Do not disturb exceptions. Alarms and sounds : Enable sounds and vibrations for alarms, events, and reminders while Do not disturb mode is active. Apps : Add apps that you would like to receive notifications from in Do not disturb mode.
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How to Record Calls on Samsung Galaxy S21, S21+, and S21 Ultra
3 hours ago Additionally, you can also open the Phone app, click on the three menu button, and tap on ‘Recorded Calls’. How to Set up Automatic Call Recording on Samsung Galaxy s21, Galaxy s21+, and Galaxy s21 Ultra. Recording every call separately is a tedious task. Thankfully you can set up automatic call recording and record all calls on Samsung
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Frequently Asked Questions
Why is my samsung galaxy s21 not hearing my calls?
But on calls, others can't hear me. Tried to transfer on Galaxy watch and speak from it but that also doesn't work. So it's not device issue.. Some network/software issue only.. Worst part, after restarting also it's not working.
What to do if your samsung galaxy s21 is not receiving text messages?
When the network reset is finished, try to send an SMS to your own number to know if the problem is fixed. After resetting the network services and your Galaxy S21 is still not able to receive text messages, what you have to do next is to call your service provider.
How to block unwanted calls on galaxy s21 ultra 5g?
Here's how to add or remove a speed dial number on your Galaxy S21 5G / Galaxy S21+ 5G / Galaxy S21 Ultra 5G. Here's how to block messages and send unwanted calls directly to Voicemail for your Galaxy S21 5G / Galaxy S21+ 5G / Galaxy S21 Ultra 5G.
Is there a way to record calls on a samsung galaxy s21?
Open My Files app> Internal Storage> Call folder. Additionally, you can also open the Phone app, click on the three menu button, and tap on ‘Recorded Calls’. Recording every call separately is a tedious task. Thankfully you can set up automatic call recording and record all calls on Samsung Galaxy S21 series.
Not receiving calls samsung s21
Phone Not Ringing so You're Missing Incoming Calls?
Missed calls are annoying, but, in most cases, there’s an easy fix.
What Causes Android Phones to Stop Ringing?
When your Android phone isn’t ringing, there are several possible causes. In the worst cases, the phone might be physically damaged or infected with malware. Most likely, however, you inadvertently silenced your phone, left it on Airplane or Do Not Disturb mode, enabled call forwarding, or there’s an issue with a third-party app.
How to Fix a Non-Ringing Android Phone
Check your volume settings. On most Android phones, there are four sliders: media volume, call volume, ring volume, and alarm volume. Ring volume is what you need to adjust. Call volume adjusts sound during a phone call. Can you hear other types of audio, like music, videos, or alarms? Try switching to a different ringtone. If you’re using a third-party ringtone, try one of the built-in options.
Verify that Airplane mode is not on. When this mode is enabled, phone calls are sent straight to voicemail. You can check this by pulling down from the top of the phone's screen to access Quick Settings or by going to Settings > Network & internet > Airplane mode. Make sure it's toggled off.
Make sure Do Not Disturb is disabled. When this feature is on, you won’t receive any notifications, including incoming calls. Also, check that Do Not Disturb is not set to turn on automatically at certain times of day by going to Settings > Sounds > Do Not Disturb > Turn on automatically.
Check that call forwarding isn’t turned on. Some apps, such as Google Voice, use this feature to forward voicemails. Ensure your calls aren’t being forwarded to a third-party calling app, such as Skype. Some older Android phones have call forwarding settings. For newer models, go to the app settings.
Restart your phone if none of the above is the problem. Doing so fixes many problems even if you never find the cause.
Sometimes Android phones can get infected with malware. There are a few steps you can take to remove malicious apps from your device. Rebooting your phone in safe mode is a good way to identify issues.
Try doing a factory reset, which can take care of removing malicious apps and other problematic data. Make sure to back up your phone before doing so.
If all else fails, the cause of this issue might be due to physical damage. Contact the manufacturer or carrier about getting it repaired, if possible, or getting a replacement.
Once you’ve fixed the issue, do a security audit on your device. Check that your phone has the latest security updates, uninstall apps you never use, and only download apps and files from trusted sources.
These issues can happen on any Android phone, regardless of the operating system or manufacturer, except for Do Not Disturb, which is available only on Android 6.0 Marshmallow and later. The layout of your Settings app varies depending on if you have stock Android or a modified version from Samsung or another company.
Frequently Asked Questions
- Why is my phone just vibrating? When the phone is set to Silent Mode, it vibrates instead of ringing when you receive a call. You can fix this by changing the settings on your phone.
- Why is my phone not ringing with my downloaded ringtones? Try switching to a default ringtone. If it works, there is likely an issue with the ringtone you downloaded.
- What does it mean if an outgoing call doesn't ring? If you cannot place any outgoing calls, the problem is likely a downed line, poor service, or an unpaid phone bill. If the phone doesn't ring when calling a specific number, the problem lies with the number you're trying to call.
How To Fix It When You Can't Make or Receive Calls on Android
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Samsung Galaxy S21/21+ Can’t Make or Receive Calls – Ways to fix it
When speaking about the best phones on the market at any point, one of Samsung’s models must be on the list. The S Series never disappoints as it features phones with great design, top-notch options, and powerful batteries. With all of that, users may think the phone can’t experience any issue, but that’s far from the truth. Even the top-quality phones can misbehave, including S21/21+. Here, we will talk about the situation when Samsung Galaxy S21/21+ can’t make or receive calls. While it sounds complicated to fix, it usually doesn’t take too much time or effort. The potential solutions are listed below.
See also: Your Samsung Galaxy S21/21+ not opening apps? Here is how to fix it
How to fix Samsung Galaxy S21/21+ That Can’t Make or Receive Calls
When your S21/21+ can’t make or receive calls, try contacting your carrier first to make sure your account is in good standing. Also, ask if there are any issues with the network or network maintenance that could be causing problems. If all is good, try the following:
- Is the Airplane mode enabled? – When this mode is turned on, you can’t make or receive calls, use mobile data or Wi-Fi because all of it will be disabled. Head over to Settings and make sure this option is turned off.
- Restart your phone – The simplest thing can often be the most effective, and when it comes to smartphones, it’s a restart. Many issues disappear after the reboot because it refreshes the memory and closes the apps and processes that could misbehave and cause issues. So, restart your phone and try making calls after it turns back on.
- SIM card – Use the pin and eject the card. Make sure the card is not damaged. Perhaps it moved or was not correctly placed. Place it correctly and put it back into the phone. If the card is damaged, you will have to contact your carrier and get a replacement.
- Reset network settings – If you tried the above options, but the situation is the same, reset the network settings. You will have to make adjustments later, but it is a must-try solution when you can’t make calls or receive them. Go to Settings > General Management > Reset > Reset Network Settings. Tap Reset.
- Reset settings – If the previous reset option didn’t make any changes, you could reset all settings on your device. To do that, go to Settings > General Management > Reset > Reset Settings. Finally, tap Reset to confirm.
- Factory data reset – The last on the list is the factory reset because it is the most complex solution. When something is not working on your device, and nothing seems to fix it, the factory data reset probably will. It will first erase everything on your device, and when the process is over, you will set up your phone as new. Make sure to create a backup. When you are done, go to Settings > General Management > Reset > Factory data reset and tap Reset. When the Reset is completed, follow the steps on the screen to quickly set up your device.
You may also read: How to free up storage space on Samsung Galaxy S21/S21+
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I felt her hands on my bare shoulders. Stroking my arms and back, she took me under the elbows and pulled her arms back. Igor came up again, but now I could not stop him. My attention doubled, on one side I tried to turn my head and look at Tanya, trying to. Free my hands.