Cox Communications High-Speed Internet
I love that my internet provider is Cox now. When I had century link it was always so slow and never provided me with the coverage amount of upload and download I paid for. Now that I have Cox I am able to work from home and be connected at 100 percent rate. Having this service provider helps me feel safe and secure that all of my home smart devices and electronics will be connected always.
I've been using Cox WiFi for my internet needs for about a year now, I had some problems in the beginning, but that is all fixed now, and I've had nothing but great service, and nothing wrong with the router since the beginning of when I first got the router, it was a splitter that needed replacing, I had the plan where it didn't cost me anything to have the tech come and fix it, and I believe that Cox had pretty good customer service.
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I have had Cox internet for the past 22 years. Nathaniel T has been very reliable. With the appearance of Covid-19 this past spring the nation has reverted to the internet for all things. This put a drain on the internet causing me to first increase my capacity to “unlimited” and then shortly after to gigablast. This seems to be satisfactory with 5 TVs, 5 cell phones and 3 iPads. I continue to be satisfied with my service.
Easy and convienient service. Panoramic Wi-Fi works with my 3 devices. If the service lags your modem can be remotely reset. If you need to speak to customer service you have the option to text support but there is a considerable wait time for voice or text response. Prices are consistent with other services but I wish there was an option to lower bills due to limited income. Introductory offers fly by and the rates increase every few months.
I recently switched to Cox Communications for my internet-only service. My previous provider had extremely poor customer service and connectivity (sometimes it would take up to 5-10 minutes to successfully get on a zoom seminar...worse than dial-up!). Although I've only had Cox Communications for about 2 weeks, I am pleased so far with their service. Why, you ask? The first reason is that internet set up was a breeze. I received my modem the next day and was hooked up and online in under 10 minutes with no issue whatsoever. I've had real no issues with connectivity or delayed download speeds. Super nice! I do pay a little bit more ($15) for monthly Cox internet service, but in my opinion, it's worth it.
In addition, the original customer service rep misspelled my last name, but all it took was a single online chat from a rep to correct the problem the first time around. No repeated phone calls or back-n-forth to the company was needed. Also, I received in my inbox on several occasions, feedback survey, order receipt information, and today, a note regarding tips and other information the company thought might be useful -- this is indicative of good customer follow-up after the initial sell. Follow-ups make a customer feel like they mean something to the company, and it's an excellent customer service strategy for businesses that want to "stay" in business long-term while retaining their current customer base.
Cox has a poor reputation in our small town. Unfortunately there is no other competition. We had one issue, where they had to come out three times in order to resolve it. Other than that, we haven't had too many complaints, personally. Except that they are quite expensive.
Usually works but at peak hours it can be slowed. Bandwidth is almost 1/2 what they brag about but it still the fastest in the area. I prefer to use my own modem and router and have improved upon their equipment. Buying it myself has paid off 3X over. No really is no other choice in my area.
We had to upgrade our internet speed because we stream movie and play games on our phones. So we upgraded to the second highest speed internet with COX. However we pay $83.00 a month for it. We feel that the price for high speed internet is high for what we get.
We’ve uses Cox cable bundle package for many years overtime the internet service became intermittent had many times. We have poor internet service with Cox and will change to another provider when they are available in our area.
It isn't a steady internet service provider. Other people that I know also have issues. It goes out quite often and the service gets interrupted and they don't even seem concerned or compensate you for the issues. If you're paying for something you should have 100% service.
Cable internet is a tried-and-true means of delivering fast download speeds to people's homes, and Cox Communications offers the service to more than 20 million of us here in the US. Billing itself as the largest private telecom provider in the country and boasting nearly $12 billion in annual revenue, Cox serves more than 6 million residential and business customers and offers cable internet in 18 states and Washington, D.C.
If you live within that footprint and Cox is an option at your address, there's a good chance you've at least considered it -- especially if faster fiber plans from other providers aren't available where you live. In cases like that, Cox's cable speeds are likely the next best thing and certainly faster than what you'll get from DSL, satellite or a fixed wireless connection.
- Gigabit speeds available across entire service area
- Reasonable data usage terms, no throttling
- Plans are pricier than other cable internet providers
- Steep price increases after first year
- Cox gateway device doubles as a public hotspot by default
- Unlimited data bundles are a bad value
That said, Cox plans skew toward the pricey side, with a higher cost per megabit than other cable providers (including Xfinity and Spectrum). What's more, Cox's pricing structure will try to push you into a more expensive plan each year. You'll also need to contend with a monthly data cap -- though, fortunately, Cox's data usage policies are about as reasonable as you could hope for.
All of that makes Cox a middle-of-the-pack option for getting connected at home, and there's a lot you should take into consideration before you sign up. Here's a full rundown on everything from prices and plans to terms, fees and the company's customer service track record.
Where does Cox Communications offer home internet service?
Along with the majority of Rhode Island, Cox's network covers parts of 17 states and the District of Columbia, with service most prevalent in areas around the following cities:
- Cleveland, Ohio
- Gainesville, Florida
- Las Vegas, Nevada
- Macon, Georgia
- New Orleans, Louisiana
- Oklahoma City, Oklahoma
- Omaha, Nebraska
- Pensacola, Florida
- Phoenix, Arizona
- San Diego, California
- Santa Barbara, California
- Topeka, Kansas
- Virginia Beach, Virginia
- Wichita, Kansas
According to data collected by the Federal Communications Commission, Cox's home internet footprint reached just under 7% of the US population as of June 2020. That's tens of millions of people, but it's short of Comcast and Charter Spectrum, two larger cable internet providers that each offer service to roughly one-third of US households.
Cox's more focused footprint also shows that it isn't a top pick for rural customers, as most of the company's cable infrastructure is located in dense urban areas. Other providers are much better positioned to offer service outside of America's cities -- if that's what you're looking for, be sure to check out our top rural internet recommendations.
How does cable internet stack up these days, anyway?
Pretty well, as a matter of fact. In addition to the fact that it's easy to bundle cable internet with cable TV and other services, most cable providers are able to offer download speeds of up to 940 megabits per second or higher. That's much better than what you'll get with DSL, satellite internet or fixed wireless, and it's competitive with a lot of the country's top fiber providers.
That said, a good fiber connection will offer concurrent upload speeds just as fast as the downloads -- and this is where cable internet falls short. Even with near-gigabit download speeds close to 1,000Mbps, you'll likely be stuck with upload speeds in the double digits. For instance, with Cox, the fastest plan (940Mbps) comes with upload speeds of 35Mbps, while the four plans beneath it offer max uploads that range from 3Mbps to 10Mbps. That might cause a crunch if you've got multiple people in your house making Zoom calls, gaming online or doing anything else that requires you to upload lots of data to the cloud in short order.
And hey, speaking of those plans...
Cox internet plans, prices and terms
|Plan||Max speeds||Regular rate (no contract)||Promo rate (with contract)||Rate after one year||Equipment rental fee||Monthly data cap|
|Starter 25||25Mbps download, 3Mbps upload||$40/month||$30/month (1 year)||$45/month||$12/month (skippable)||1.28TB|
|Essential 50||50Mbps download, 3Mbps upload||$50/month||$40/month (1 year)||$66/month||$12/month (skippable)||1.28TB|
|Preferred 150||150Mbps download, 10Mbps upload||$70/month||$60/month (1 year)||$84/month||$12/month (skippable)||1.28TB|
|Ultimate 500||500Mbps, 10Mbps upload||$90/month||$80/month (1 year)||$100/month||$12/month (skippable)||1.28TB|
|Gigablast||940Mbps, 35Mbps upload||$110/month||$100/month (1 year)||$120/month||$12/month (skippable)||1.28TB|
Cox offers a variety of plans with a variety of speeds at a variety of prices, and there are a lot of important ins and outs to consider. Let me start with one that's so critical, I'm going to write it in big, bold letters for you.
Your bill will go up after Year 1, no matter what
Cox offers promotional rates on its plans, and as of writing this, those promo rates will each knock $10 off the price of your monthly bill for the first year. The catch is that you have to agree to sign a one-year service contract in order to get the discount. That's fine: One-year contracts are typical in the ISP industry.
What's less fine is that your bill will shoot up at the end of that year, in some cases by as much as $26. That's not outrageous -- Spectrum's cable internet plans go up by $25 or $30 after the first year, and Xfinity cable internet plans come with an average increase of $40 in some regions -- but keep in mind that Cox plans start out more expensive than those of its competitors. And while Cox's website doesn't do a great job of making this clear, you'll see that price increase regardless of whether you accept the promo rate.
So, let's say you want to sign up for Cox's Preferred 150 internet plan, which nets you download speeds of 150Mbps. You can sign up at the regular rate of $70 per month with no contract, or you can accept the one-year service contract and bring the monthly cost down to $60. Either way, when that first year is up, your bill will go up to $84.
Bring your home up to speed with the latest on automation, security, utilities, networking and more.
At this point, there's a good chance you'll call Cox to complain or to try and renegotiate. Cox does not have an incentive to lower your costs. Instead, there's a good chance the clever salesperson will tell you that they can't offer you the same promo rate again, but they can offer you the promo rate on a faster plan. After all, you want a better deal, right? As it just so happens, you could be getting speeds of up to 500Mbps for $80 per month -- $4 less than you're paying right now for 150Mbps. Doesn't that sound good to you?
Here's the thing. That's another promo rate -- a fresh bait-and-switch -- and if you take it, the cycle starts all over again.
Look for yourself. It's no coincidence that each of those Year 2 rates shoots up to a monthly fee that's greater than or equal to the promo rate for the next most expensive plan. Like the nauseatingly busy carpets at a casino that nudge dizzy gamblers into stopping and sitting at a slot machine, the price structure is carefully constructed to confuse you into spending more money. Whenever someone with an expired promo rate calls to complain about their bill, it's easy for Cox to guide them into an even more expensive speed tier at a new promo rate. Doing so locks them in as a customer for another 12 months, and it dooms their bill to increase even more after that.
If you don't want to tumble down that slippery slope, then you'll need to accept that Year 2 rate and stick with it. That's a tall ask, given that Cox prices are on the high side. Take that 150Mbps Preferred plan, for instance, which costs $84 after Year 1. Cable competitor Xfinity offers a 200Mbps plan for $70 out of contract, and Spectrum offers a 200Mbps plan that costs $75 per month after the promo period expires. Both plans offer faster speeds for less per month than Cox.
What else do I need to know about Cox?
Cox's lineup of home internet plans gets confusing fast, and not just because of the promo shenanigans. There's other fine print to consider, including contract quirks, extra fees, data caps and more. Isn't shopping for an internet plan fun?
Though Cox doesn't specify the actual cost anywhere on its website that I could find, you'll need to pay an installation fee of $100 if you want a technician to get your home's internet connection up and running. You can skip this fee by ordering an Easy Connect self-install kit -- it's totally free, but you'll need to plug everything in yourself.
Cox also charges an extra $12 each month if you use its Panoramic Wi-Fi modem/router device. Starter, Essential and Preferred customers get a Wi-Fi 5, DOCSIS 3.0 device, while Ultimate and Gigablast subscribers get a faster device that supports DOCSIS 3.1 and Wi-Fi 6. In either case, you can order plug-in range extender pods to pair with your Panoramic Wi-Fi modem and router at a one-time cost of $130 per pod. Cox also commits to keeping your system's hardware and software up to date.
You can skip that $12 fee by using your own Cox-approved modem, along with a router of your own. I've also heard from Cox sales agents that it isn't uncommon for the company to lower that rental fee upon request.
"I've seen rental fees of $5 and personally, I have added that promotion when I have offered that to current customers," one agent told me in a recent chat. "So please feel free to ask for a discount on the modem if you rent it."
The other fee to be aware of is Cox's early termination fee. If you cancel your internet service at any point while under a one-year contract, you'll be charged $120. Make that $240 if you're under a two-year contract.
Panoramic Wi-Fi doubles as a public hotspot
One more important point of note here: If you use Cox's Panoramic Wi-Fi system instead of your own modem and router, it'll put out a second, separate network from your own home network that other Cox customers can use as part of the company's web of over 3 million publicly accessible hotspots. It's a separate stream from your home network, so it won't affect your speeds or data usage, Cox says, but it's something you should still be aware of -- especially because the feature is on by default.
"Panoramic Wi-Fi devices are enabled as hotspots, expanding Wi-Fi access to eligible Cox Internet customers," reads the fine print on Cox's website. "These devices are automatically enabled as Cox Hotspots upon activation. To disable this functionality, go to Privacy Settings on cox.com/myprofile and sign in with your Cox User ID."
I can think of plenty of people who wouldn't want strangers to be able to connect to the internet using the networking hardware in their homes. It's good to know that Cox customers can opt out, but it would be much better if the company sought their express permission before turning it on in the first place. If Cox is worried that too many people would say no, then maybe it can consider offering those customers a discount on their bill for participating.
The dish on data caps
Every Cox plan comes with a data cap -- and if you use more data than it allows in a given month, you'll start incurring extra charges. The cap used to be set at 1 terabyte per month (1,000 gigabytes), but when the pandemic hit and home internet usage soared, Cox did a nice thing and raised it by about 25% to 1.28TB (1,280GB).
That's pretty reasonable as far as data caps go. Internet usage is still climbing, but Americans went through an average of just under 400GB of data per month in 2020, according to Statista. Then again, here at my place, we ended up using about 1.3TB (1,300GB) of data in the month of May. Just keep in mind that my roommate and I both work from home and use the internet pretty heavily (I test routers here, for Pete's sake). Good thing our plan doesn't come with a data cap -- no such luck with Cox.
At any rate, once you've exceeded Cox's data cap, you'll be charged $10 for each additional 50GB block of data that you use, up to a maximum charge of $100. One nice surprise here -- if it's your first month breaking the cap, Cox will cut you a break, waive the charges and let you off with a warning.
"If it's your first month going over, you'll get a one-time, courtesy credit for each $10 charge on your next bill," the Cox website reads.
That's pretty generous of Cox -- especially since you won't see any such first-month mulligan from Comcast Xfinity, the other major cable provider that enforces a data cap. On top of that, Cox says that you don't need to worry about speed reductions once you've broken the cap.
"We don't throttle service [or] reduce speeds if customers exceed their usage plan," says a Cox spokesperson. "We simply work with them to get them on the best usage plan to meet their needs."
Cox internet bundles with unlimited data
|Plan||Max speeds||Promo rate (with contract)||Rate after contract||Equipment rental fee||Monthly data cap|
|Starter 25 (with Panoramic Wi-Fi, Cox Complete Care and Unlimited Data)||25Mbps download, 3Mbps upload||$80/month (2 year)||$117/month||included||none|
|Essential 50 (with Panoramic Wi-Fi, Cox Complete Care and Unlimited Data)||50Mbps download, 3Mbps upload||$90/month (2 year)||$138/month||included||none|
|Preferred 150 (with Panoramic Wi-Fi, Cox Complete Care and Unlimited Data)||150Mbps download, 10Mbps upload||$110/month (2 year)||$156/month||included||none|
|Ultimate 500 (with Panoramic Wi-Fi, Cox Complete Care and Unlimited Data)||500Mbps download, 10Mbps upload||$130/month (2 year)||$172/month||included||none|
|Gigablast (with Panoramic Wi-Fi, Cox Complete Care and Unlimited Data)||940Mbps download, 35Mbps upload||$150/month (2 year)||$192/month||included||none|
So, does Cox offer any plans with unlimited data? The answer is yes, but only if you also bundle in Cox's Panoramic Wi-Fi modem and router rental and Cox Complete Care, which offers enhanced technical support. Doing so will add $50 to your monthly bill during the first two years, when you'll be under a mandatory contract, and $72 to your monthly bill after that.
On their own, the modem rental typically costs $12 a month, while Cox Complete Care costs $10 per month. So, what Cox is essentially doing here is pricing unlimited data at an extra $28 per month with a two-year contract, and then an extra $50 per month after that -- and the company forces you to add in the full-priced modem rental and Cox Complete Care fees in order to get it. That's not a great deal, as you could incur a couple of overage charges on a standard plan each month and still be paying less. Make that several overages each month if you don't care about Cox's modem or Cox Complete Care.
For instance, let's say you've subscribed to Cox's cheapest plan, Starter 25. It's already been a year, so your rate has gone up to $45 per month. You can keep paying $45 a month and face the ongoing threat of overage charges, or you can pay $80 per month to get unlimited data, plus the Panoramic Wifi router and Cox Complete Care. After two years of that, the bill would go up to $117 -- more than twice what you were originally paying.
The unlimited data is the bait on the hook here, and Cox is using it to reel you into paying for additional services you might not have even wanted in the first place. Unless you're going to incur at least three overage charges per month, on average, you should skip the unlimited data bundles and just stomach the occasional penalties.
How does Cox rank on customer satisfaction?
Internet providers are far from popular to begin with, and Cox is a little bit below average in terms of its customer satisfaction track record. In 2021, the American Customer Satisfaction Index gave Cox a score of 63 out of 100, which was two points better than the year before, and worse than the overall ISP average of 65. Still, Cox's score tied it with Spectrum for second place among cable providers, and ahead of Windstream (61), Mediacom (60), Optimum (60) and Suddenlink (55). The only cable provider that outscored Cox in 2021 was Xfinity, which finished with a score of 67.
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Cox’s Gigablast plan offers slightly slower internet speeds for $10 cheaper than Spectrum’s Internet Gig plan. At 1000 Mbps, you’ll pay $129.99 for Spectrum’s Internet Gig plan after the ISP’s promotional pricing ends. For Cox Gigablast, you’ll pay $119.99 for up to 940 Mbps after the 1-year term agreement ends.
Both plans offer internet upload speeds of 35 Mbps, and accommodate large households that work or learn from home, stream in HD, and engage in multi-player gaming.
Even so, Spectrum’s edge is its no contract plans which means you don’t have to pay an early termination fee (ETF) if you choose to switch providers at any time during your subscription. Cox users should expect to pay an ETF of up to $120 if they switch ISPs after the 30-day grace period ends. Just know that the installation fee for Spectrum’s gig plan is $199.99—a good chunk of change that’s far beyond what most other ISPs charge for setup.
Xfinity’s Gigabit plan costs $84.99 a month in the western US. You’ll get faster download speeds than Spectrum and Cox Internet’s premium plans and pay up to $114.99 in the second year of your subscription as the ISP’s promotional prices increase by about $15–$30 after the first year.
Xfinity also includes an ETF for users under contract who choose to cancel their subscription early. To calculate this cost, multiply the amount of months you have left in your agreement by $10. If you have a 12- to 24-month agreement, expect to pay anywhere between $110 and $230.
This gives Cox a competitive edge over Xfinity, as its ETF goes up to $120 under contract, and you have a 30-day grace period to cancel your subscription.
Is Cox Gigablast 940 Mbps Internet Worth It?
The 940 Mbps Gigablast internet plan is the fastest internet-only plan currently offered by Cox Cable.
Plan recommendationsSet up Service: (833) 859-0255
Gigablast offers six times more download bandwidth than the standard 150 Mbps Cox plan.
However, it comes at a cost: the final price for Gigablast is over $100 per month, and Cox offers a 500 Mbps plan that will feel just as “fast” for most homes — for a savings of $240 over the first year of service.
Cox Gigablast plan speed and pricing overview:
|Plan Name||Speeds||Promo Price*||Final Price||Router lease fee||Details|
|Gigablast||940/35 Mbps||$99.99/mo||$119.99/mo||$10.99/mo||View Plan|
For most customers, $119.99 per month for internet service is simply too much money for the value. Only large homes with multiple “power users” will notice the difference between 150 Mbps download and 940 Mbps download.
However, there are some cases where Gigablast makes sense:
Summary of Recommendations
- Cox Gigablast is only worth it for large homes of 4+ users, or for home offices. Home offices in particular benefit from the increased 35 Mbps upload rate, which improves video calls, moving files, and other common work-from-home use cases.
- We do not recommend Gigablast for cord cutters, because the plan still has a data cap of 1.25 TB. Cord cutters should consider a cheaper base plan like Ultimate or Preferred, and pair it with an increased data plan.
- Cox offers extra or unlimited data for $29.99–49.99 per month. Combining extra data with mid-range speeds gets better value for homes that stream a large amount of 4K or HD video (Netflix, Hulu, HBO, etc).
Cox Gigablast data cap issues
The biggest issue with Cox’s Gigablast plan is that while it give you massive bandwidth increases compared to the other plans, you still have the same 1.25 TB data cap.
The major benefit of gigabit internet, for family homes, is that you can stream essentially unlimited 4K content to multiple screens without buffering issues. Putting a data cap on streaming removes that benefit, and for most people, paying an extra $50 for unlimited data on top of an internet plan that already costs more than a hundred dollars a month is simply not feasible.
For this reason, I strongly recommend that if your reason for considering Gigablast is streaming, that you purchase one of the lower speed tiers (like 150 Mbps or 500 Mbps) and combine that with the unlimited data package.
This still isn’t ideal, but for most of the Cox coverage area, it’s the only way to get truly unlimited internet faster than 100 Mbps download for cord cutting households.
Cox’s data cap policy has been a consistent source of customer complaints on online forums since the Gigablast plan was launched in 2017. Hopefully, this will change as they’re increasingly forced to compete with 5G carriers and other internet alternatives in their major service areas like Irvine.
Cox Gigablast Plan Pricing Breakdown
Cox Gigablast is about $20 more per month than the 500 Mbps Ultimate plan, and $40 more per month than the mid-range 150 Mbps plan.
That adds up to a lot over the course of a year — opting for the Preferred 150 Mbps plan saves you $480 per year. If you subscribe to the Preferred plan and add-on 500GB of extra monthly data, you’re still looking at a net annual savings of $120.
Cost of Cox Gigablast after 12 months
Like all Cox cable plans (and most internet provider offerings, for that matter), Gigablast pricing changes after your first year of service. The price you see advertised is a “promotional rate” that expires after one year.
Sure, you can go through some effort to extend the promo by calling and complaining, or by switching to a spouse’s name — but the majority of customers don’t have the time, and just accept the final price.
In the case of Gigablast, the difference is pretty substantial: $99.99 for 1 Year, then a 20% increase to $119.99 per month. And that’s before you add on the $10.99 monthly leasing fee for your WiFi router.
Cox Gigablast vs Ultimate and budget plans
Here’s a quick rundown of how the promotional and final rates vary between Cox Gigablast, Ultimate, and Preferred plans, as well as budget plans with lower speeds offered by Cox:
|Plan Name||Down/Up||Promo/Final Price||Avg price over 2 years||Price increase|
|Cox Internet Ultimate 500||500/10 Mbps||$79.99/$99.99||$89.99/mo.||+25%|
|Cox Internet Preferred 150||150/10 Mbps||$59.99/$83.99||$71.99/mo.||+40%|
|Cox Internet Essential 50||50/3 Mbps||$39.99/$65.99||$52.99/mo.||+65%|
|StraightUp Internet||25/3 Mbps||$50/$50||$50/mo.||+0%|
|Cox Internet Starter 10||10/1 Mbps||$29.99/$44.99||$37.49/mo.||+50%|
Gigablast WiFi Router Costs
Like all Cox internet plans, Gigablast requires you to lease the WiFi router separately.
The default charge is $10.99 per month, which adds up pretty fast if you’re a customer for multiple years.
The only way around this fee is to purchase your own router and modem, and opt out of the router lease when signing up for Cox. This will remove the router fee, but keep in mind that their tech support will often assume the issue is your router if you have service issues down the road.
Gigablast cable modem and router requirements
If you decide to purchase your own equipment, you need to ensure that the modem is marked as DOCSIS 3.1 or higher. You’ll also need to check Cox’s compatible modems page to check that the brand and make/model is supported.
The equipment company Arris makes DOCSIS 3.1 modem/router combo devices specifically for Cox and Spectrum gigabit cable, such as the Arris Surfboard. These are recommended for ease of use, since otherwise you have to purchase the modem and router independently and configure them.
Installing Cox Gigablast
If you’ve decided the price is worth it, installing Gigablast comes with some caveats.
For starters, you’ll need to be extra vigilant with testing the speed after installation. Sending gigabit download over old home wiring can be iffy, and the plan’s performance can also be impacted by other users on the line in your neighborhood.
Speed test: when service is installed, connect your laptop to the router or modem using a short ethernet cable. When running a speed test this way, with no other devices yet added to the network, you should see download and upload speeds within 15% of the 940 Mbps download and 35 Mbps upload promised by the plan.
Home wiring issues: When the technician does the install, as them to check the wiring performance between the pole and your modem. In some cases, they may need to replace a coax head or splitter on the wire, if it is old.
As mentioned above, most homes really don’t need gigabit internet. Even with five users watching 4K TV at the same time, the 500 Mbps plan would be more than enough.
35 Mbps Upload speed
Gigablast really only makes sense if you absolutely have to have more than 10 Mbps upload speed. Home offices often have issues on Cox internet, thanks to the maximum 10 Mbps upload speed on all non-Gigablast plans.
10 Mbps for uploads is limiting if you work from home because it’s a tight channel for video chat (sending video in real time) and a slow bottleneck for uploading videos and other large files.
high bandwidth for entertainment
The other area where Gigablast is worth considering is if you have a large cloud-connected smarthome, and need to stream a lot of video for multiple family members.
You’ll also feel the large download bandwidth when moving large files from the internet to your laptop.
Is Gigablast good for gaming?
Gigablast only impacts gaming in two scenarios: downloading large files from Steam-type platforms, and streaming through Stadia and other cloud-based gaming platforms.
However, streaming games only requires 10 Mbps or so of download capacity, and less upload — so pretty much any Cox plan at or above 150 Mbps would work fine for streamed games.
Latency is obviously important for real-time gaming, but Gigablast doesn’t offer a benefit here over other Cox plans. The ping reading on Gigablast is about the same as any other plan — it just has more bandwidth, but the distance between your home and the server is not changed by the upgrade.
To summarize, Gigablast is an interesting option for power users who have a way to use all that extra download bandwidth. However, for the average home, the limited 35 Mbps upload speed and data cap is going to make it hard to justify the extra $40+ per month for the privilege.
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