HP Laptop Plugged In Not Charging [FIXED]
Many HP laptop users are having an issue with their laptop batteries. Their battery indicator on their laptop says it’s not charging when they’ve plugged the power cable into their laptop. This is a frustrating issue. You can’t charge your laptop battery because of this issue, and it’s very inconvenient. But don’t worry. This issue can be fixed…
The following are a few methods that have helped many HP laptop users. You don’t have to try them all; just work your way down the list until you find the one that works for you.
Method 1: Do some hardware troubleshooting
It’s worth checking your laptop power cable or AC adapter when you can’t charge your laptop battery.
- You may not be able to charge your HP laptop battery if you’re using a surge protector. You should try connecting your laptop to a wall socket and see if you’re able to charge your laptop.
- You may also have the battery issue because you’re using a bad AC adapter. Try another AC adapter and see if this resolves your problem.
Method 2: Power reset your laptop
A power reset clears your laptop memory. This is helpful for fixing your battery issue. To power reset your laptop:
1) Turn off your laptop.
2) If your laptop battery is removable, remove your battery.
3)Disconnect the power cable from your laptop.
4) Press and hold the power button of your laptop for 15 seconds, then release it.
5) Insert the battery to your laptop.
6) Connect the power cable to your laptop.
7) Turn on your laptop, then check the status of your laptop battery.
If this method works for you, great! But if not, there are three more fixes for you to try.
Method 3: Update your battery driver
You may have the battery issue because you’re using the wrong battery device driver or it’s out of date.
You should update your driver to see if that’s the case for you. If you don’t have the time, patience, or skills to update your driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. You can download and install your drivers by using either Free or Pro version of Driver Easy. But with the Pro version it takes only 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to your battery device to download the latest and correct driver for it, then you can manually install the driver. You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer (this requires the Pro version — you will be prompted to upgrade when you click Update All).
If you’ve updated your driver with Driver Easy but your driver issues persist, please contact Driver Easy’s support team at [email protected] for advice. You should attach the URL of this article so they can help you better.
Method 4: Update your laptop BIOS
BIOS (Basic Input/Output System) is a program that manages the connection between your operating system and your laptop hardware devices. Faulty BIOS settings can sometimes cause laptop battery not charging issues. To fix your HP laptop battery, try updating your laptop BIOS. To update your laptop BIOS, go to the HP official site and find the support page of your laptop. Then download the latest BIOS update and install it on your computer. (You may need to consult the instructions provided by HP on how to update BIOS.)
IMPORTANT: Be extra careful about updating BIOS. If you make a mistake or an error occurs, your laptop may become unusable and you may lose your data. So always back up your data on your laptop before updating your laptop BIOS.
Method 5: Have your laptop serviced
If none of the methods above works for you, you may be having a hardware issue with your laptop battery or motherboard. You should have your HP laptop serviced to fix your issue. Contact the HP customer support for advice or bring your HP laptop to an authorized service provider.
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Laptop plugged in not charging
Welcome and Thank You for posting your query on HP Support Forum
It looks like your Notebook is not charging the Battery, We will surely assist you with this issue
Please perform below shown steps to resolve the issue:
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon
After performing all the steps if you are facing the same issue still, please perform three more steps:
1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]
Note: Replace the Battery If Health Check Status shows Replace
2. Update the latest BIOS for your Notebook from HP Support Site
3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook
Note: If a known good battery is also not charging we need to replace the system board
How to improve the life of a Battery:
1. It is not advisable to use the Notebook when the Power Adapter is connected
2. It is not advisable to keep the Power Adapter plugged in even after the Battery is fully charged
3. You need to let the battery drain completely before charging again
4. Power Plan should be set correctly for extended battery life
5. Please keep the Screen Brightness at lower level
6. Please turn OFF Wi-Fi Connection when not in use
7. Please remove the CD/DVD's from the Optical Drive when not in use
Testing and Calibrating the Battery ( Windows )
Battery and Adapter Issues
HP Computer & Laptop Diagnostic Tools
Hope this helps, for any further queries reply to the post and feel free to join us again
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K N R K
Although I am an HP employee, I am speaking for myself and not for HP
Here is a link that might help you out - Is your notebook plugged in and not charging?
I am an HP Employee
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Support for Windows 7 has officially ended, which means it's time to upgrade to Windows 10 to keep that old PC running smoothly and securely. You can check for issues before installing a Windows 10 update, but even then you still might experience a hiccup. After installing a previous Windows update, for example, my laptop's battery stopped charging. My laptop showed it was plugged in, but then at the same time it would tell me it was also not charging. Argh!
Thankfully, I found that this problem was not uncommon and would occasionally arise after a Windows update. And more thankfully, there was an easy fix. I haven't been able to replicate it since it occurred two years ago, but the Device Manager in Windows 10 hasn't changed since then, so my fix is worth trying if you encounter this problem. Here's how I got my laptop's battery back to charging when it was plugged in.
Read more: 11 easy Windows 10 tricks you didn't know about
Plugged in, not charging
If your laptop refuses to charge the battery even though it acknowledges that it's plugged in, here's what you need to do:
- Open the Device Manager by searching for it or right-clicking the Start button and selecting Device Manager.
- Click Batteries on the list to expand it and you should see two items: Microsoft AC Adapter and Microsoft ACPI-Compliant Control Method Battery.
- Right-click on each item and choose Uninstall device. Yes, you are uninstalling your laptop's battery drivers, but don't worry because they will automatically be reinstalled when you restart your laptop.
- Shut down your laptop.
- Unplug the power cable from your laptop.
- If your laptop has a removable battery, remove it. My Lenovo laptop does not have a removable battery. I tried skipping this step but it didn't work, so I removed the bottom panel of my laptop and then removed the battery by disconnecting it from the motherboard.
- Put the battery back in if you removed it.
- Plug in your laptop.
- Power on your laptop.
- Click the battery icon in the system tray and you should see that your laptop is plugged in and charging.
By reinstalling my Lenovo laptop's battery drivers and disconnecting its battery and then reconnecting it, I got my laptop's battery back to charging when it's plugged in. With differences in manufacturers, your mileage may vary. If you encountered this plugged-in-not-charging problem and found a fix that differs from mine, please describe your method in the comments below.
For more, check out Six security changes all Windows 10 users need to make and Windows 10 update: Everything you need to know.
Read more:20 pro tips to make Windows 10 work the way you want (free PDF) (TechRepublic)
Originally published last year and updated periodically with new information.
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