Microsoft store check your connection

Microsoft store check your connection DEFAULT

How to fix Microsoft store connection error on Windows 10

Microsoft Store is the official marketplace to download & update apps games on Windows 10. And with regular updates, the company add new feature and improvements to the Microsoft app. But sometimes while open Microsoft store app to download your favorite game or update an existing app you might experience a problem, Microsoft Store won’t connect and give error code 0X80072EE7 “the server has stumbled.” The reason may be various for this problem it could be a problem with an internet connection, the proxy firewall prevents the connection, store database corrupted, unfinished installation of windows installer program or more. Here we have listed solutions to fix Microsoft store problems on windows 10.


Fix Microsoft store problems

If this is the very first time you encounter the problem we recommend restarting your PC. That clears a temporary glitch with the store app or Windows 10 system and fixes the problem.

The second thing you must check and make sure you have a working internet connection to connect Microsoft server for the proper functioning of the Microsoft store app

Temporarily disable Antivirus firewall and disconnect from VPN (If configured on your PC)

Press Windows  + R, type wsreset.exe, and click ok to reset Microsoft store cache Now check the app function properly or not.

Switch to google public dns

Here the solution worked for me to fix microsoft store connection errors or app install errors on Windows 10

  • Press Windows + R keyboard shortcut type ncpa.cpl and clcik ok,
  • This will open Network connection window,
  • Here right click on Active network adapter (Eaither ethernet/Wifi) select properties,
  • scroll down to ” internet protocol version 4 (TCP/IPv4) ” then click properties
  • Select radio button Use the following DNS Server addresses, right down preferred DNS Server – and Alternate DNS Server –
  • Click ok and apply to make save changes, And open Microsoft store. I hope this will fix connection error on microsoft store.

Google DNS

Correct Data & timezone

Many Apps and services rely on the Time Zone, Date, and time of your computer. If they are incorrect on your computer there is a chance requests from the client machine will be rejected from the server.

  • Open settings using keyboard shortcut Windows + I,
  • Click Time and Language
  • Next, Turn off “Set time automatically” and set your correct time and date, and timezone.

Create net Store database file

Deleting the existing Windows Store database file forces Microsoft store create a new one and fix if the corrupted database causing the problem. You will find it on local disk C or the drive where windows are installed.

  • Open Windows file explorer using keyboard shortcut Windows + E,
  • Go to C:Windows > SoftwareDistribution > DataStore.
  • Open the Data Store folder you will see a file DataStore.edb.
  • Right-click on it and Delete DataStore.edb. (For the safer side just rename it as Datastrebkp.edb
  • Restart your PC and now reopen the Microsoft store check if this helps fixes the problem.

Deleting Windows Store database file

Check Windows update service status

To function properly Microsoft store depends on the Windows update service if it’s not started or stuck due to some reason you might experience a problem using the Microsoft Store app.

  • Press Windows + R, keyboard shortcut type services.msc and click ok,
  • This will open windows services console,
  • Scroll down and locate Windows update service,
  • Right-click on Windows update service select restart,
  • Well if the service has not started, double click on it to open its properties,
  • Here change startup type automatic, and start the service next to service status,
  • Click apply and ok to make save changes.

Run the troubleshooter

Windows 10 comes with various pre-build troubleshooting tools, running automatically to detect and try to resolve the problem. Run the windows store app troubleshooter that scans and diagnoses problems that prevent Microsoft store function properly.

  • Search for troubleshooting and select troubleshoot settings,
  • On the right-hand side scroll down and locate Windows store, select it
  • Now click run the troubleshooter to start the diagnose process,
  • Once the troubleshooting completes look for the internet and run the troubleshooter as well.
  • After that restart your PC to take effect the changes.

Windows store apps troubleshooter

Disable proxy settings

Still need help, check your proxy settings and disable them to get your Store working.

  • Press Windows +  R, type inetcpl.cpl, and click ok
  • This will open the internet options window,
  • Move to the Connections tab, then click LAN settings,
  • Here Uncheck the Use a proxy server for your LAN option and click Apply

Disable Proxy server

Reset the Microsoft Store

Reset the store app following the steps below that clears their stored data and sets the store back to default. Though this will clear your settings, you won’t lose any purchases or installed apps.

  • Press Windows key + I to open Settings
  • Click apps then Apps & feature on left
  • Now Scroll the list and click Microsoft Store.
  • Then you need to click the Advanced options link to get the reset option,

Microsoft store advanced option link

  • On the new window, locate and click the Reset button,
  •  It will show a warning that the app’s data will be deleted, so click Reset again.
  • That’s all, restart your PC and open the Microsoft store app, check if there is no more connection error.

Tweak Registry for Connection Errors

Well if you are getting a connection error every time launching the Microsoft store app, or while downloading an app or updating an app, this registry tweak may fix the problem.

  • Press Windows + R, type Regedit and click ok
  • This will open Windows registry editor,
  • First backup registry database then navigate HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles
  • Right-click on Profiles, select Permissions, then click Advanced.
  • Tick Replace all child object permission entries with inheritable permission entries from this object and click OK.
  • Now restart your system and hopefully, your problem will be resolved.

Tweak windows registry editor for Connection Errors

Did these solutions help fix the Microsoft store Connection error on Windows 10? Let us know in the comments below.

Also read:


Fix Microsoft store Check your connection 0x80072EFD in Windows 10

Many users re reporting a bug in online help websites about a situation when Microsoft store is telling them to check your connection The Microsoft Store needs to be online. It looks like you’re not connected to internet even when they are connected to internet. Here are simple steps provided to fix this problem.

Check your connection, Error code is 0x80072EFD


Check Your Connection, Error Code Is 0x80072efd

This error prevents built-in apps like Microsoft Edge, Windows Store, etc from connecting to the network. While the error code is for Windows Store related issues, it has been in prominence after the 1809.

Fix 1 – Change proxy settings

1. Press Windows key + R together at once to open run.

2. Write inetcpl.cpl and click OK.


Inetcpl Cpl Min


3. Click on connections and then choose LAN settings.

Connections Lan Settings Min


4. Uncheck Use a proxy server for your LAN and then click OK and try again.

5. If things do not work uncheck Automatically detect settings also and then try again.


Use A Proxy Server Min


Fix 2 – Change Network profile to Public

Try changing Network profile to public. It has solved the problem for many users.

1. Press Windows Key + R together from your keyboard to open run.

2. Copy and paste the path given below to open WiFi settings page directly.



Wifi Settings Min


3. Click on your Connected WiFi Network name.


Wifi Properties Min


4. Now, Choose Public as your Network Option on Next page


Public Private Network Connections Min


Fix 3 – Reset your Network

1. Click on start button and then click on gear shaped icon to open .

Settings Default


2. Click on Network & Internet

3. Scroll down and click on Network reset.


Network Internet Min


4. Restart your PC.

Fix – Troubleshoot via settings

1] Disable the Firewall and anti-virus for the system and check if it helps. Here’s the procedure to disable Windows Defender Firewall.

2] Run the built-in troubleshooters. Go to Settings >> Updates and Security >> Troubleshoot. Select the Network Adapter and Internet Connections troubleshooters.


Network Adapter Troubleshooter


3] Check the date and time on the system. If they are wrong, correct the same.

4] Search for Disk Cleanup in Windows search and use that tool to delete temporary files.

Select Drive For Disk Cleanup

Thereafter, proceed with the following solutions:


Fix – Registry level fix

1] Press Win + R to open the Run window and type the command regedit. Press Enter to open the Registry Editor.

Regedit Run


2] Navigate to the following key:


3] Right-click on the Profile key and select Permissions >> Advanced.






4] Check the box corresponding to Replace all child object permission entries with inheritable permission entries from this object. Click on Apply to save the settings.


Replace All Child Object Permission Entries With Inheritable Permission Entries From This Object


5] Restart your system and check if it works now.

Fix – Enable IPv6 for your system

1] Press Win + R to open the Run window and type the command ncpa.cpl. Press Enter to open the Network connections window.


Ncpa Run



2] Right-click on your network connection and select Properties.


Network Connection Properties


3] In the list on that page, check the box corresponding to Internet Protocol Version 6.

Internet Protocol Version 6


4] Click on Apply and then on OK to save the settings.

Fix – Enable IPv6 for all Network Adapters through Windows PowerShell

1] Right-click on the Start button and select Windows PowerShell (Admin).

2] Type the following command and press Enter to execute it:

Enable-NetAdapterBinding -Name “*” -ComponentID ms_tcpip6




3] Restart the system once done.

Filed Under: Windows 10

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Fix: Microsoft Store ‘Check your Connection’ 0x80072EFD

Facing the Microsoft Store ‘Check your Connection’ 0x80072EFD error on your PC?

Fix: Microsoft Store 'Check your Connection' 0x80072EFD


Microsoft Store was introduced in 2012, with the launch of Windows 8. It started as an app store, but today, the Microsoft Store is a digital distribution platform with over 669,000 apps. 

We may not realize it, but it has become an integral part of our digital lives. It provides access to thousands of apps, games, digital media, and Microsoft devices, but it is prone to errors like every app. 

Errors can be frustrating, especially when you are in a hurry. 

One such common error is the Microsoft Store ‘Check your Connection’ 0x80072EFD error, which occurs when the Microsoft Store fails to connect to the internet. If you have been facing this error on your PC, you’re in the right place. 

This guide will walk you through the process of fixing the Microsoft Store ‘Check your Connection’ 0x80072EFD error on your PC. 

Let’s get started. 


1. Check the Time, Date, and Time Zone On Your Computer.

Several apps and programs, including the Microsoft Store, rely on your computer’s time zone, date, and time. These programs check the system for certificates before performing actions. If your PC’s time is incorrect, the certificates are considered invalid, and an error message is displayed on your screen. 

You can fix this issue by adjusting the time, date, and time zone on your computer. 

Here is how you can do it:

  1. Type Date & Time in the search bar and select Open to launch the Settings window. 
  2. Verify the Time Zone and enable the Set time automatically option. 
  3. Under Synchronize Your Clock, click on Sync Now.  

Fix: Microsoft Store 'Check your Connection' 0x80072EFD


  1. Finally, open the Microsoft Store and see if the error is resolved. 

Hopefully, you will be able to use the Microsoft Store without any issues. 



2. Run the Microsoft Store App Troubleshooter.

It is common for the users to run into errors while using the Microsoft Store every now and then. Luckily, Windows has a troubleshooter that scans the applications, identifies the errors, and attempts to fix them automatically. 

To run the Microsoft Store app troubleshooter, follow the steps mentioned below:

  1. Press Windows + I keys simultaneously to open the Settings application.
  2. Go to Update and Security and click Troubleshoot on the left panel.
  3. Now scroll down to find the Windows Store Apps option. 
  4. Select the Windows Store Apps option click on Run the troubleshooter to start the process. 

Fix: Microsoft Store Error 0x80072F05 The Server Stumbled


  1. Now, wait for the troubleshooter to complete scanning. If the troubleshooter identifies an error, it will recommend a fix. In this case, follow the on-screen instructions to solve the error. 
  2. Once done, restart your PC and see if the error is resolved. 

You should now be able to run the Microsoft Store app without any issues. However, if the troubleshooter did not fix the problem, proceed to the next method below. 



3. Reset the Microsoft Store Cache. 

When you search for or download apps via the Microsoft Store, the app saves several contents into temporary storage. These so-called ‘temporary storage’ files are referred to as cached files, and they help the app retrieve data faster. 

Unfortunately, cached files can get corrupted and cause several errors within the app. A simple solution to get rid of the errors is to clear the cache. 

Here is how you can clear the cache in the Microsoft Store:

  1. Type Command Prompt in the search bar and click on Run as administrator to run Command Prompt with administrative privileges. 
  2. Type the command mentioned below in the elevated Command Prompt and hit Enter to execute it. 

Reset Microsoft Store Cache


  1. Once the process is complete, restart your PC and see if the error is resolved. 

Clearing the Microsoft Store cache will hopefully solve the error. Doing so will also enhance your PC’s overall performance, which is why we recommend clearing cache from time to time. 



4. Disable Proxy Settings.

When proxy settings are enabled on your PC, they act as a web filter between Windows and your internet connection. This reduces Windows apps’ ability to connect to the internet instantly, and as a result, you encounter errors. 

You can solve this issue by disabling the proxy settings on your PC. 

Here is how you can do it:

  1. Type Settings in the search bar and click Open to launch the application.
  2. Select Network and Internet from the list of available optionsand click on Proxy.
  3. Under Manual proxy setup, disable Use a proxy server.

Fix: Microsoft Store 'Check your Connection' 0x80072EFD


  1. Now restart your PC and see if the error is resolved.

Doing so will solve the error by preventing the proxy server from interfering with the authentication process. 



5. Use the Registry Editor. 

Start-up errors such as the error 0x80072EFD can also be caused by a corrupt registry key. Registry keys store information and other values for programs installed on your PC. However, there are times when a registry key can get corrupted due to changes in the system. 

It is essential to fix registry errors if you want to prevent further damage to your operating system. 

Here is how you can use the ‘Registry Editor’ to fix the 0x80072EFD error on your PC:

  1. Press Windows + R keys simultaneously to open a Run dialogue box. 
  2. Type “regedit” in the dialogue box and hit Enter.

Windows Registry Editor


  1. Next, click on Yes in the User Account Control (UAC) prompt to open the Registry Editor. 
  2. In the Registry Editor, navigate to the key mentioned below. 


  1. Click on the Profile folder and select Permissions.

Registry Editor Windows 10


  1. Go to Advanced and check-mark the ‘Replace all child object permission entries with inheritable permission entries from this object’ option.

Fix: Microsoft Store 'Check your Connection' 0x80072EFD


  1. Click OK to save the changes and restart your PC. 

You should now be able to use the Microsoft Store without any issues. 



6. Change Network Profile to Public.

When the Wi-Fi’s network profile is set to public on a PC, Windows hides your PC from the other devices on the network. This means that no external device can connect to your computer. 

If you have been facing the 0x80072EFD error on your PC, we encourage you to change the network profile to public. Doing so has solved the 0x80072EFD error for several users, and hopefully, it will for you too. 

Here is how you can change the network profile to public:

  1. Press Windows + R keys simultaneously to open a Run dialogue box. 
  2. Paste the path mentioned below in the dialogue box and hit Enter


  1. Click on the connected Wi-Fi and select Public under Network profile option. 

Fix: Microsoft Store 'Check your Connection' 0x80072EFD


Hopefully, doing so will fix the connection errors on your PC. 



7. Reset Your Network.

Network reset mode is another usable troubleshooting mode for issues related to the internet. Resetting your network will restore all the network-related features to their original values (initial state). 

If you have been facing the connection error on your PC, we suggest resetting your network and see if the error is resolved. 

To reset your network, follow the steps mentioned below:

  1. Go to Settings and select Network & Internet
  2. Click on Network reset.
  3. Wait for the process to complete. Once done, restart your PC. 

Resetting your PC’s network will fix all the relevant bugs and errors. You should be able to use the Microsoft Store without any issues now. 



8. Check the Windows Update Service Status.

If none of the methods mentioned above work for you, then check the Windows Update Service status. The Windows Update Service is responsible for downloading Microsoft-created software on your PC, and its improper functioning can affect the performance of the Microsoft Store. 

Here is how you can check the Windows Update Service Status and adjust it:

  1. Press Windows + R keys simultaneously to open a Run dialogue box. 
  2. Type ‘services.msc’ in the Run dialogue box and click on OK
  3. Now find Windows Update Service from the list of available options and right-click on it. 
  4. Select Properties and change the startup to Automatic

Fix: Microsoft Store 'Check your Connection' 0x80072EFD


  1. Now restart your PC and check if the error is resolved. 

That’s it. Hopefully, doing so will fix the error on your PC once and for all. 

This wraps up our guide on  Microsoft Store ‘Check your Connection’ 0x80072EFD error. We hope our solutions helped solve the issue on your PC. We have also discussed the Microsoft Store slow download issue in our previous post. Don’t forget to give our article a read if your Microsoft Store takes too long to download apps. In case of queries, please let us know in the comment section down below. 


If this guide helped you, please share it. 🙂

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How To Fix Check Your Internet Connection Microsoft Store Needs To Be Online It Look Like You're Not

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