How to fix when Chromebook touch screen is not working
When the Chromebook touch screen stops working, the cause could be simply a dirty screen, an accidentally activated setting, or a basic software problem.
One of the great things about Chromebooks is that if all methods fail, restoring factory settings (powerwash) will often get everything back on track. However, that's the last resort, so let's start from the following simple things.
What causes the Chromebook touch screen to stop working?
Chromebooks are designed for ease of use and repair. In case the touch screen stops working, some of the problems that can be applied are quite easy remedies to solve.Chromebooks are designed for ease of use and repair
Here are the most common reasons that Chromebook touchscreens stop working:
- Dirt or debris stuck on the screen : If the screen is dirty, the touch screen function may not work. The same is true if your hands are dirty or wet.
- System settings : The touch screen may be accidentally disabled, in which case you can fix the problem by turning it back on.
- Software problems : Most Chromebook software problems can be resolved through a basic hardware reset or factory reset.
- Hardware problem : Touch screen digitizer or other hardware may have failed.
How to fix Chromebook touch screen errors not working
If you're trying to get your Chromebook touch screen to work, there are some fairly easy steps you can take, without requiring any special technical expertise or tools. Measures start from making sure the screen is not dirty, verify that the screen is not turned off, then finally try a basic reset and factory reset, which can fix most problems. Chromebook.
To fix your Chromebook touchscreen, follow these steps:
1. Clean the screen
Turn off your Chromebook and completely clean the screen with lint-free cloth. The steps are similar to cleaning the iPad screen. Carefully remove any dirt or debris and wipe dry if there is any liquid on it.
If the screen is really dirty, you can use a cleaning solution specifically designed for LCD and microfiber cloths. Use as little liquid as possible and avoid dripping onto the keyboard or letting cleaning liquid drip down the back of the screen. Finish by completely drying the screen with another microfiber cloth.
Tip : Never use any cleaning product including ammonia, ethyl alcohol, acetone or any other product, not designed for use with Chromebook touchscreens.Turn off your Chromebook and completely clean the screen with lint-free cloth
2. Clean and dry your hands
Before retrying the touch screen, make sure your hands are clean and dry. If your hands are not clean or wet, the touch screen may not work properly.
If you have a stylus on the touch screen, check if it works.
3. Make sure the touch screen is not turned off
Chromebooks have the option to turn on and turn off the touch screen. If this setting is accidentally enabled, the touch screen will stop working until you turn it back on.
To activate Chromebook touch screen switching, press + + .
This conversion feature is not available on all Chromebooks and you may have to navigate to chrome: // flags / # ash-debug-shortcuts and enable debugging keyboard shortcuts to use it.
4. Hard reset Chromebook
If the touch screen still does not work, perform a hard reset. This is different from closing the device or pressing the power button.
To hard reset a Chromebook:
- Turn off the Chromebook.
- Press and hold refresh key + power button.
- Release the refresh key when the Chromebook boots up.
To hard reset your Chromebook tablet:
- Press and hold volume up + power button.
- Wait 10 seconds.
- Release the buttons.
5. Reset your Chromebook to factory settings
If the touch screen still does not work, the next step is to completely reset the screen to factory settings. This process is called powerwash and it will delete all local data, so make sure all local files have been backed up to Google Drive.
If your touch screen still doesn't work after going through the whole powerwash process, it's probably time to take your Chromebook to a specialist. You may be experiencing a hardware failure that requires a technician to diagnose and replace the touch screen digitizer or another related component.
Chromebook Touchscreen Not Working
Is your Chromebook’s Touchscreen is not working? Are you unable to access your Chromebook device? Then you have landed on the right post.
There are millions of users who use Chromebooks that are operated through Touchscreen. Using touchscreen devices has both advantages and disadvantages.
Due to several reasons, the touchscreen of the Chromebooks stops working suddenly. Don’t worry! You can easily fix this issue using the below methods.
In this troubleshooting guide, you will get to know why the Chromebook Touchscreen Not Working issue occurs. At the same time, the steps to fix this problem, including tips to avoid these kinds of touchscreen issues.
Earlier, we use desktop computers to create applications, playing games, and other tasks. After that, manufacturers have developed laptops, tablets, and other gadgets to make our work simple.
Chromebook is one such device with the Google operating system. Chromebooks are developed with both keypads and Touchscreens. Compared to the keypad, we can work faster on touchscreen devices.
But there are such instances where Chromebook’s touchscreen does not work properly. When we research this particular issue, most users face it is due to the improper maintenance of their Chromebooks.
The dust on the screens or touching it with wet hands is the major reason for causing touchscreen problems. Apart from that, there are several other reasons for causing Chromebook Touchscreen Not Working issue. They are:
- Wrongly configured system settings, like disabling Touchscreen, can cause these issues.
- Applications on your Chromebook also result in damaging the Touchscreens.
- Other hardware failures on your device might be one of the reasons for this problem.
- Debris on the hand or wet hands damage the Touchscreens.
If the Touchscreen of your Chromebook stops working, you can neither play nor work until you fix it. Therefore, move to the following steps to overcome this problem.
We know that there are several companies that manufacture Chromebook Touchscreens. You can use all the solutions provided in this section on all your branded Chromebooks.
Basic Troubleshooting Steps
Try out the basic methods given below in order to fix the Chromebook Touchscreen Not Working. Strictly follow the given instructions to avoid further damages.
Clean the Chromebook Touchscreen
Whether it is a desktop computer, laptop, tablet, or any other gadget, we have to maintain it properly. Improper maintenance of these devices can cause failures and complete damage to the product.
The same will happens with the Chromebook also when you use it irregularly. If you continuously use the Touchscreen devices without cleaning the screen, then it will show some problems.
While playing or working on these Chromebook Touchscreen devices, it will not function correctly when it is dirty or uncleaned.
Therefore, you have to clean the screen daily before and after you use the Chromebook. Even though the problem occurs, move to the following methods.
Are you accessing your Chromebook Touchscreen with dry hands? Then the Touchscreen will not work properly. Either it damages completely or works improperly.
Thus, we recommend the users clean their wet hands whenever they want to use their Chromebooks.
Steps To Fix Chromebook Touchscreen Not Working Issue
Sometimes, the Touchscreen still does not function after using the basic methods. In this situation, you can use the advanced methods given below.
Hard Reset your Chromebook
Due to some internal hardware failures, Touchscreen stops working on your Chromebook. In that case, hard resetting your Chromebook will solve this problem.
Whichever Chromebook you are using, such as Samsung, Lenovo, or Acer, you can try this method to fix the Chromebook Touchscreen Not Working issue.
- First of all, shut down the Chromebook by pressing the power button.
- After that, you have to press and hold the Refresh key. Simultaneously, push the power button on your Chromebook.
- When your device starts, release the Refresh key.
Now, check the Touchscreen of your Chromebook works perfectly or not.
Enable the Chromebook Touchscreen
Some users accidentally disable the Touchscreen function on their Chromebooks. If it happens to you, then you can’t access your device correctly.
So, before moving to further steps, check out the Chromebook Touchscreen option is enabled or deactivated. If you find it disabled, then enable the Touchscreen to work without any issues.
- Open your Chrome Web Browser on your Chromebook and enter the below one on the address bar.
- Check the Debugging Keyboard Shortcuts setting is configured to enable or disable. If it is disabled, then enable it by selecting it from the drop-down menu
By doing so, the Chromebook Touchscreen Not Working issue will be fixed. If you still face the problem, then try out the following methods.
Reset your Chromebook to Factory Settings
If the above methods didn’t help you at all, then reset your Chromebook to factory settings. It means all the settings on your Chromebook will be revert to the default ones.
Factory setting your device will permanently remove the files, folders, and applications from your Chromebook. That’s why we suggest the users to backup all their essential files to other locations, such as an external hard drive or Google Drive.
In order to factory reset your Chromebook, execute the below guidelines.
- In the first step, log out from your Chromebook account.
- After that, press Ctrl + Alt + Shift + R keys at a time on your keyboard.
- Choose the Restart option.
- It immediately opens a pop-up box, and in that, select Continue under Powerwash.
- You need to follow the on-screen instructions and login with your credentials.
- After completing the reset process, go through the steps on your screen to finish the Chromebook setup.
Once the setup process is done successfully, check the Chromebook Touchscreen Not Working problem is fixed or still persists.
Frequently Asked Questions (FAQs)
Can You Turn Off the Touchscreen on a Chromebook?
Whenever we want, we can disable the Touchscreen on our Chromebooks. If you want to deactivate the Touchscreen option, then type this chrome://flags/#ash-debug-shortcuts on your Chrome’s address bar. Besides the Debugging Keyboard Shortcuts, click the Disable option.
How Do I Turn My Keyboard Back on My Chromebook?
In order to use the keyboard on your Chromebook, you can use the below steps.
- Sign in to your account by providing the login credentials.
- You need to configure the correct time. Or else press the Alt + Shift + S.
- After that, select Settings to continue further.
- Go to the Device section, choose Keyboard.
- Now, you can start using the keyboard on your Chromebook.
How Do I Freeze My Chromebook Screen?
If you are away from your Chromebook, locking the device is the best option to protect it from strangers. To lock your screen,
- First of all, press the Search icon and alphabet L on your keyboard. Or else press the Launcher icon and L keys.
- Go to the bottom-right corner and select Time.
- Finally, choose Lock to lock your Chromebook.
Within few seconds, the Chromebook screen will turn off in order to save its power.
Tips To Avoid Chromebook Touchscreen Not Working
- We can overcome this problem with a simple tip that is regular cleaning of the Touchscreen with a soft fiber cloth.
- Never touch your Chromebook’s Touchscreen with wet or dirty hands in order to protect it from damages.
- Make sure that the Touchscreen drivers are upgraded regularly with the latest versions to work smoother.
- Since it is a Touchscreen device, you have to handle your Chromebook with utmost care to avoid these kinds of problems.
Contact Official Support
The above sections helped you in coming out of Touchscreen problems with your Chromebook. If your Chromebook Touchscreen Not Working occurs due to the reason (listed above), you will fix it with our tricks.
In case the Touchscreen does not work even after applying all the methods, you have to visit the Chromebook store. Never try to disassemble it on your own if you’re not a professional.
Technicians who are experienced can fix the issue by repairing it. If your Chromebook has a warranty, then simply replace it with a new one.
If you are using Chromebook for a long time, then purchase the new Touchscreen device.
Final Words: Conclusion
To sum up everything, Chromebooks that can be operated with Touchscreen will encounter one or other issues while working or playing it.
If the Touchscreen is not working, then immediately use the methods listed in this guide. Chromebook users who have fixed the Touchscreen Not Working issue with other tricks can share them with us.
When you don’t understand any instructions, you can ask for help by commenting in the below box. Even the users can contact us to solve any other technical problems.
We hope that this troubleshooting guide helped in fixing the Chromebook Touchscreen Not Working issue.
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How to Fix It When a Chromebook Touchscreen is Not Working
Most of us use touchscreen nowadays and Chromebook is one of the most used gadgets in this field. With all its positives and negatives you may find while working on a Chromebook touchscreen, they may be instances when suddenly the Chromebook touchscreen stops working.
There are many reasons which might result in Chromebook touchscreen not working error, like a dirty screen, a faulty setting, or even a simple software malfunction. If you are facing a similar problem you can always perform a Factory reset on Chromebook, however keep it the last resort.
You can always perform the basic workarounds first and see if the problem gets resolved.
Why Does A Chromebook Touchscreen Stops Functioning?
Chromebooks are easy to use gadgets and even are the problems related to it. If suddenly, you encounter the error of the touchscreen not working, you can easily figure out the reasons behind its malfunction.
Lets see what can be the possible reasons:
● Chromebook Touchscreen Has Dirt On It:
If you use your Chromebook at a place which is susceptible to dirt, chances are the screen may stop working. Similar is the case when you work with wet/dirty hands.
● Problems Related To Software:
The Chromebook touchscreen often faces problems due to software problems and are generally rectified when you factory reset a Chromebook.
● System Settings:
Chromebook has a specific setting which when enabled let you use the touchscreen. However, if you have accidentally disaled it, you will face the Chromebook touchscreen not working error.
● Hardware Issues:
Cases when there is a faulty driver or hardware installed the Chromebook touchscreen wont work.
Now that we know the possible reasons behind Chromebook touchscreen not working, lets learn about how to fix touch screen on Chromebook.
Also Read:How to Get Skype for Chromebook Successfully
Learn How To Fix Chromebook Touchscreen Not Working:
Now that we know the most probable reasons behind a Chromebook touchscreen not working, let’s discuss their solutions. Many of them are easy and do not require any technical expertise to perform.
Lets begin with cleaning the touchscreen to remove the dirt and then subsequently try the other methods and learn how to fix the touch screen on Chromebook.
Clean The ChromeBook Screen:
This is the first step towards resolving Chromebook touchscreen not working. To do so:
- Completely shut down your Chromebook and then clean it with a lint-free cloth. Make sure while cleaning your Chromebook touchscreen you clean the entire screen and remove any kind of dirt, hair, sticky substances as well as any water marks.
- If a lint-free cloth is not proving to be useful, you can also use an LCD cleaning solution. Do note in this case you will have to use a microfiber cloth and pour very little solution on it and then clean the screen with it. Be cautious of not spilling the solution on the keyboard. Once done, wipe the screen dry with another cloth.
- Another point to be noted is that usage of any solution having ammonia, alcohol or acetone is strictly prohibited.
- Once you have cleaned the Chromebook touchscreen, clean your hands and then wipe them dry and then see if the Chromebook touchscreen not working problem is resolved.
Also Read:How To Speed Up Google Chromebook
How To Check The Chromebook Touch Screen Is Enabled
The second step towards learning how to fix the touch screen on Chromebook is to see if the touchscreen setting is working properly.
To do so;
- On your Chromebook touchscreen press Search + Shift + t simultaneously. As soon as you perform this, the Chromebook touchscreen will be activated.
- If you do not succeed in the above, navigate to chrome://flags/#ash-debug-shortcuts.
- Here look for debugging keyboard shortcuts and enable them to activate the Chromebook touchscreen.
How To Hard Reset Your Chromebook:
This is another resort towards learning how to fix the touchscreen on Chromebook. If you have tried all the above methods and still can’t fix the Chromebook touchscreen problem here is what you should do next:
- Power off your Chromebook
- Now look for the Refresh key and then press and hold it.
- While the Refresh key is on hold, press the Power button.
- Once the Chromebook starts, you can release the Refresh key.
The above mentioned methods to resolve the Chromebook touchscreen not working problem is the majority of the scenarios. However, even trying to reset the method you are not able to resolve the problem, the only solution left is to powerwash your Chromebook. This however, involves deleting all the local data and hence it is always advised to backup your data.
We hope that the above article was educative enough to make you learn how to fix the touchscreen problem on your Chromebook. Please leave your feedback in the comments section below and do subscribe to or blogs for more tech related articles.
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Screen not chromebook touch working
How to Fix It When a Chromebook Touchscreen is Not Working
When your Chromebook touchscreen stops working, it could be as simple as a dirty screen, accidentally toggled setting, or a basic software issue. One of the great things about Chromebooks is that if all else fails, a powerwash will usually get things back on the right track. That's the last resort though, so make sure you start with the simple stuff and work from there.
What Causes a Chromebook Touchscreen to Stop Working?
Chromebooks are designed to be easy to use and easy to fix, and in the instances where the touchscreen stops working, it can all be traced to just a handful of issues with fairly easy fixes.
Here are the most common reasons that Chromebook touchscreens stop working:
- Dirt or debris on the screen: If the screen is dirty, the touchscreen functionality may not work. The same is true if your hands are dirty or wet.
- System settings: The touchscreen may have been disabled accidentally, in which case you can fix the problem by re-enabling it.
- Software problems: Most Chromebook software issues can be resolved through a basic hardware reset or a factory reset.
- Hardware problems: The touchscreen digitizer or other hardware may have failed.
How to Fix a Chromebook Touchscreen That Doesn't Work
If you want to try to get your Chromebook touchscreen working yourself, there are a number of fairly easy steps you can take and fixes that don't require any special technical expertise or tools. You'll start by making sure the screen isn't dirty, move on to verifying that the screen isn't toggled off, and then finally attempt a basic reset and a powerwash, which are able to fix most Chromebook problems.
To fix your Chromebook touchscreen, follow these steps in order:
Clean the screen. Shut down your Chromebook, and thoroughly clean the screen using a lint-free cloth. The steps are similar to cleaning the screen on an iPad. Be careful to remove any dirt or debris, any food crumbs or sticky residues, and also dry the screen if it has any liquid on it.
If the screen is really dirty, you can use a cleaning solution that's specifically designed for LCD screens and a microfiber cloth. Use as little liquid as possible, and don't drip on the keyboard or allow the cleaning solution to run down behind the screen. Finish up by completely drying the screen with another microfiber cloth.
Never use any cleaning product that includes ammonia, ethyl alcohol, acetone, or anything else that isn't designed for use with Chromebook touchscreens.
Clean and dry your hands. Before you try your touchscreen again, make sure your hands are clean and dry. If your hands aren't clean, or if they are wet, the touchscreen may not function correctly.
If you have a touchscreen stylus, check to see if that works.
Make sure the touchscreen isn't turned off. Chromebooks have the option to toggle the touchscreen on and off. If this setting is accidentally toggled, the touchscreen will stop working until you toggle it back on.
To activate the Chromebook touchscreen toggle, press Search + Shift + t.
This toggle isn't available on every Chromebook, and you may have to navigate to chrome://flags/#ash-debug-shortcuts and enable debugging keyboard shortcuts to use it.
Hard reset your Chromebook. If your touchscreen still doesn't work, perform a hard reset. This is different from simply closing the lid or pushing the power button.
To hard reset a Chromebook:
- Turn off the Chromebook.
- Press and hold the refresh key and push the power button.
- Release the refresh key when the Chromebook starts up.
To hard reset a Chromebook tablet:
- Press and hold the volume up and power buttons.
- Wait 10 seconds.
- Release the buttons.
Reset your Chromebook to factory settings. If your touch screen still doesn't work, then the next step is to completely reset it to factory settings. This process is known as powerwashing, and it will remove all local data, so make sure any local files have been backed up to your Google Drive.
When to Consider Professional repair
If your touchscreen still doesn't work after performing a full powerwash, it may be time to take your Chromebook to a professional for repairs. You're probably dealing with a hardware failure that will require a technician to diagnose and replace your touchscreen digitizer or another related component. If your touchscreen works, but it registers you as touching the wrong part of the screen, that sort of probably is usually indicative of a hardware failure.
Thanks for letting us know!
HP Chromebook touch screen not working
Try resetting the Chromebook to factory settings following the steps recommended below.
Sign out of your Chromebook.
Press and hold Ctrl + Alt + Shift + r.
In the box that appears, click Reset and sign in with your Google Account.
Note: The account you sign in with after you reset your Chromebook will be the owner account.
Follow the steps that appear.
Once you've reset your Chromebook:
Set up your Chromebook again
Check if the problem is fixed
Lastly, try performing a recovery on the Chromebook.
Refer this article from Google to know more information about performing a recovery. Click Here
If the issue still persists after trying out the steps. It is a hardware issue with the PC, please contact HP support for service options. Click Here
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