Cook county mail order pharmacy

Cook county mail order pharmacy DEFAULT

To refill your prescription, please call the 24-hour refill line at (708) 293-8401. Prescription refills take approximately two full business days to fulfill.

Hours of Operation

Monday 8:00 AM – 8:00 PM
(*Doors close at 7:45 PM)
Tuesday 8:00 AM – 8:00 PM
(*Doors close at 7:45 PM)
Wednesday 8:00 AM – 8:00 PM
(*Doors close at 7:45 PM)
Thursday 8:00 AM – 8:00 PM
(*Doors close at 7:45 PM)
Friday 8:00 AM – 8:00 PM
(*Doors close at 7:45 PM)
Saturday 8:00 AM – 4:00 PM
*Closed 12:00 PM – 1:00 PM)

*Closed on holidays

Blue Island Health Center Pharmacy

12757 S. Western Ave.
Blue Island, IL 60406
(708) 293-8419

Medical Equipment Suppliers

Provider NPI: 1215955802

Organization Information:
Organization Name:  COOK COUNTY

Practice Location:
Tel: 708-633-3708  Fax: --

Business Mailing Address:
Tel: --  Fax: --


PrimaryCodeCategory/DescriptionStateLicense Number
Mail Order Pharmacy

Other Provider Identifiers:

Code values:
01, Other | 02, Medicare Upin | 04, Medicare Id-Type Unspecified
05, Medicaid | 06, Medicare Oscar/Certification | 07, Medicare NSC | 08, Medicare Pin


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Provides prescription services for all Cook County Health prescriptions including outpatients, same-day surgery, emergency department and discharge patients.

To refill your prescription, please call the 24-hour refill line at (312) 864-5651 and follow prompts to fill your prescription at a specific CCH pharmacy or have it delivered via mail order.

The pharmacy will work with patients who do not have prescription benefits to explore coverage options and medication assistance programs.

Hours of Operation

Sunday8:00 AM - 7:00 PM
Monday7:00 AM – 9:00 PM
Tuesday7:00 AM – 9:00 PM
Wednesday7:00 AM – 9:00 PM
Thursday7:00 AM – 9:00 PM
Friday7:00 AM – 9:00 PM
Saturday8:00 AM - 7:00 PM

Stroger Hospital Pharmacy

1969 W. Ogden Avenue - Room 1130
Chicago, IL 60612
(312) 864-1608
Mail Order Pharmacy - How It Works

Cook County Health CMO blames prescription delivery delays on US Postal Service changes

More than 5,000 prescriptions typically filled by Chicago-based Cook County Health's mail-order pharmacy were delayed in July after changes implemented by the United States Postal Service, the Chicago Tribune reported. 

The health system's pharmacy typically fills more than 20,000 prescriptions monthly. In March, the percent of mail-order prescriptions delayed was less than 1 percent. The amount of delays began to rise in April and May and reached 23 percent by July, the Tribune reported.

Some of the areas most affected by the prescription delays were in South Side neighborhoods. 

"This is yet another example of the impact that policy changes have on our vulnerable populations," Cook County Health's CMO, Claudia Fegan, MD, said at an Aug. 24 news conference. "Our patients deserve high-quality care and continuity of care. They deserve to be able to receive their medication and not have to worry about how they’ll get to the pharmacy during a pandemic to get their medications."

Postmaster General Louis DeJoy implemented changes to USPS in early August that slowed the mail, including canceling overtime for postal workers and limiting mail transportation runs. 

Mr. DeJoy said Aug. 18 that he would postpone all changes made to USPS until after the election to avoid the appearance of any interference with mail-in voting, but House Speaker Nancy Pelosi, D-Calif., said Mr. DeJoy doesn't plan to reverse changes already instituted by the postal service.

The U.S. House approved a measure to give the USPS $25 billion in additional funds, but the Senate isn't expected to approve it, according to the Tribune

Cook County Health leaders told the Tribune they continue to hear complaints about delayed medication deliveries from patients. 

"This has severely impacted seniors and other individuals who have high risk of exposure to COVID-19 and depend on the U.S. Postal Service to deliver their mail-order prescriptions on time," Cook County Board President Toni Preckwinkle told the Tribune

The health system has been using services other than the post office to resend medications when they're urgently needed, the Tribune reported. 

Read the full article here. 


County pharmacy order cook mail

More than 5,000 mail-order prescriptions delayed at Cook County Health amid postal service changes

The U.S. Post Office Chicago headquarters is pictured in Chicago on Aug. 18, 2020.

More than 5,000 prescriptions normally filled by Cook County Health’s mail-order pharmacy were delayed in July, following upheaval at the U.S. Postal Service.

The pharmacy normally fills more than 20,000 prescriptions each month, said Cook County Health Chief Medical Officer Dr. Claudia Fegan. In July, 23% of those prescriptions were delayed, she said. That was up from less than 1% delayed in March. Delays were up in April and May as well, and reached 18% in June.

In some ZIP codes, about half of the system’s mail-order prescriptions in July were delayed, Fegan said. Some of the ZIP codes most affected by the delays are those that include the South Side neighborhoods of Auburn Gresham, Roseland, Pullman and South Shore.

“This is yet another example of the impact that policy changes have on our vulnerable populations,” Fegan said at a news conference Monday. “Our patients deserve high-quality care and continuity of care. They deserve to be able to receive their medication and not have to worry about how they’ll get to the pharmacy during a pandemic to get their medications.”

Postmaster General Louis DeJoy implemented a series of policy changes that slowed down and delayed the mail, including canceling overtime and limiting mail transportation runs, according to the American Postal Workers Union. Those changes were met with criticism from Democrats who saw them as an attempt to make it more difficult for people to vote by mail in the November election.

DeJoy said in a statement last week that he would hold off on certain changes until after the November election “to avoid even the appearance of any impact on election mail.” The U.S. House of Representatives approved a measure to send $25 billion in additional funds to the Postal Service but that measure is not expected to be taken up in the Senate.

Cook County Health leaders said Monday they continue to hear complaints about delayed medications from patients.

“This has severely impacted seniors and other individuals who have high risk of exposure to COVID-19 and depend on the U.S. Postal Service to deliver their mail-order prescriptions on time,” said Cook County Board President Toni Preckwinkle.

Patricia Moore, a patient at Cook County Health who spoke at the news conference, said she had never had a problem getting her mail-order prescriptions delivered on time before now. But she recently ran low on her medication for high blood pressure when it didn’t arrive on time. She ended up making a trip to Provident Hospital to pick it up. When she again ran low, she stood in line at her local post office for an hour-and-a-half to try to pick it up, only to be told that she’d have to come back another time.

When she finally received her medication, she was down to her last pill, she said.

“Finally, I got my medication, but I hope and pray in the future, I don’t have to go through all these changes again,” Moore said.

Representatives of other area health systems, including Sinai Health System, University of Chicago Medicine and Amita Health said they had not recently seen delays in mail-order prescriptions sent to patients. Some health systems’ pharmacies use the Postal Service, while others use FedEx or UPS.

Advocate Aurora Health said in a statement that it’s working ahead of expected demand whenever possible to minimize the effects of any mail delays on patients.

Cook County Health has been using services other than the post office to resend medications when they’re urgently needed, officials said.

Cook County Health Patients Experience Major Delays in Mail Deliveries for Medical Prescriptions

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