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5 Fixes for Laptop Screen Black but Still Running

iso recovery

The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light. To test the display, you can attach an external monitor and restart the computer. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running.

There are five practical ways to fix laptop screen black or laptop turns on but no display issue. The following table shows you the quick navigation to these solutions. Click on each fix for detailed guides.

Workable SolutionsStep-by-step Troubleshooting
Fix 1. Recover Laptop Data at FirstRun EaseUS hard drive recovery software, select the drive where you lose your data, and click "Scan"...Full steps
Fix 2. Hard Reset the PCTurn off the laptop. Remove the laptop from any port replicator or docking station...Full steps
Fix 3. Test The DisplayConnect an external monitor to the laptop. If the computer screen does not display...Full steps
Fix 4. Reseat Memory ModulesTurn off the laptop, and then disconnect the power cord. Before beginning any procedure...Full steps
Fix 5. Reset Your LaptopPress the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in...Full steps

Related reading: How to use one of the best data recovery software to recover data from laptop

User Issue: My Laptop Screen Is Black 

"I've been experiencing problems with my HP Pavilion laptop. The power button light turns on but nothing appears on the screen. How to solve the laptop turns on but no display issue without affecting data inside."

It's common to see a laptop black screen of death after login with a cursor, no display, no options, just nothing. For years of experience in the IT field, the laptop with "LED light on, hard drive spinning, but no display" issue frequently happens to users, especially when Microsoft pushes a Windows operating system update.

And the corresponding troubleshooting for laptop screen black can be found anywhere on the internet, most will be related to a Windows reset or component reset, which wipes hard drive data. Press and hold the power button on your device for 10 seconds to turn it off, then unplug your adapter. After 30 seconds, plug your adapter back in and restart your device. If you still see a black screen, you can read on.

To resolve the laptop screen black issue, try the following five practical methods in order. 

Fix 1. First Thing to Do: Recover Data When Screen Remains Blank or Black

In the process of solving this problem, there might be a risk of data loss. So, if you care about your data, try to access your hard drive and back up your important files at the very beginning 

We recommend you the easiest data recovery solution - EaseUS bootable disk data recovery software to access the hard drive when the laptop screen remains black. If the OS can't run properly or the system disk is corrupted, you can use it to restart your computer from a USB bootable drive and get data back. 

EaseUS Data Recovery Wizard

  • Recover data from dead hard drive effectively 
  • Recover photos, videos, audio files, documents, and other 1000+ file types from HDD, SSD, USB flash drive, SD card, etc.
  • Support data recovery for sudden deletion, power failure, OS re-installation/upgrade, hard drive crash, system crash, and more
  • Repair corrupted files after the data recovery for free

Download for Win Recovery Rate 99.7%

Download for Mac Trustpilot Rating 4.4

Tip: Remember to take out the hard drive and recover data from it. Connect the hard drive to another computer and then using the data recovery software that doesn't need any technical know-how and minimizes data risks

Step 1. Create a bootable disk

Prepare an empty USB. If you have important data on it, copy the data to another device. When you create a bootable disk, the data on the USB will be erased. EaseUS Data Recovery Wizard WinPE Edition will help you create a bootable disk.

Connect the USB drive to PC, launch EaseUS Data Recovery Wizard WinPE Edition. Select the USB drive and click "Create" to create a bootable disk.

create a bootable disk with easeus

Step 2. Boot from the bootable USB

Connect the bootable disk to PC that won't boot and change your computer boot sequence in BIOS. For most users, it works well when they restart their computer and press F2 at the same time to enter BIOS. Set to boot the PC from "Removable Devices" (bootable USB disk) or "CD-ROM Drive" (bootable CD/DVD) beyond Hard Drive. Press "F10" to save and exit.

Step 3. Recover files/data from a PC/laptop hard drive that won't boot

When you boot from the USB, you can run EaseUS Data Recovery Wizard from the WinPE bootable disk. Select the drive you want to scan to find all your lost files. 

selet the drive

Click "Scan" to start the scanning process.

let the software scan the drive

Recover data from the computer or laptop. After the scan completed, you can preview all recoverable files, select the targeted files, and click the "Recover" button to restore your files. You'd better save all of the recovered data to another place to avoid data overwriting.

recover data from the computer

If your hard drive contains the system, you can refer to this guide: Migrate OS to SSD/HDD.

With data safely transferred, now you can begin the repair procedure by carefully follow the solutions below, which are proven to be useful in fixing most laptops turning on but displaying nothing on the screen issue.

Fix 2. Hard Reset the Laptop to Resolve Laptop Blank Screen

Your laptop manufacturers should allow you to hard reset or factory reset your machine when it has trouble starting up or malfunctioning in other ways. If you have no idea how to do the hard reset, try to contact the manufacturer or seek help on the official support forum. This manner removes data and apps, still, it deserves an initial trial since it resolves the display blank or black issue mostly. Here, we take HP laptop as an example:

Step 1. Turn off the laptop. Remove the laptop from any port replicator or docking station.

Step 2. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers. Unplug the AC adapter from the laptop.

remove all external disks

Step 3. Remove the battery from the battery compartment.

With the battery and power cord unplugged, press and hold the "Power button" for about 15 seconds to drain any residual electrical charge from the capacitors.

Step 4. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

Step 5. Press the "Power button" to turn on the laptop. The laptop starts normally or a startup menu opens.

Step 6. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press "Enter".

After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

Fix 3. Connecting an External Monitor to Test the Display

The screen might remain black when there is a corrupted graphics driver or a problem with the LCD display backlight. To test the display, attach an external monitor, and restart the computer. This test is helpful if the display is black but you can hear that the computer is operating. You can connect most monitors and other display devices like projectors using the VGA, DVI, HDMI, or DisplayPort cables. 

Step 1. Connect an external monitor to the laptop.

  • Know the video connectors on your computer and display devices to avoid problems and get the best possible picture quality.
  • An HDMI connection can also carry audio. HDMI audio is lost when using a DVI to HDMI adapter or cable solution. You cannot connect DVI-D to VGA.

Step 2. If the computer screen does not display on the external monitor, press "F4" until the screen image displays.

Step 3. If an image displays on the external monitor, there might be a graphics driver conflict with the laptop LCD display. Download and install the latest graphics and chipset drivers for your specific computer.

Step 4. If you can hear sounds of operation but no image is visible on either display, you can change a monitor or send the laptop for service.

Fix 4. Reseating the Memory Modules to Fix Laptop Screen Black

If a memory module is loose, it usually causes a laptop not displaying an image. So, reseating the memory modules might resolve either a blank or black screen issue on a laptop. By removing the AC adapter from the laptop, removing and reseating the memory module, and then reconnecting the AC adapter to the laptop, you can finally make it.

Step 1. Turn off the laptop, and then disconnect the power cord. Before beginning any procedure, touch a grounded metal object to discharge static electricity.

Step 2. Remove the cover to access the memory.

Step 3. Remove memory modules on the laptop.

remove memory modules

Step 4. Reinsert all memory modules.

Step 5. Perform any tests to verify that the laptop can start up and run in the Windows operating system.

Fix 5. Reset Your PC to Fix Laptop Black Screen

If your turns on but no display, you can refresh or reset your PC or laptop to reinstall Windows without affecting your personal files, apps, or any of your settings.

Step 1. Press the Windows logo key and L on your keyboard. This will take you to the Windows 10 sign-in screen. Don't log in.

Step 2. Reset your PC by holding the "Shift" key while you click the "Power" button > "Restart" in the lower-right corner of the screen. Your PC will restart in Windows Recovery Environment (WinRE) environment.

Step 3. From the options screen, choose "Troubleshoot > Reset this PC". Click "Next".

reset pc by clicking troubleshoot

Then, select the quick option without removing your personal files. Wait for Windows to open. Follow any on-screen instructions.

Conclusion on Laptop Screen Black But Still Running Issue

If your PC turns on but no display, don't worry and try the methods we have listed above to effectively fix your issue. If you have any better solution for this issue, let us know. If you have any questions about data recovery or other problems while using EaseUS data recovery software, send an email to our support team. We will solve it as soon as possible.

Download for Win Recovery Rate 99.7%

Download for Mac Trustpilot Rating 4.4

If you still have 'my laptop screen is black' problem, you can watch this video:

  1. 1 - check charger
  2. 2 - check battery
  3. 3 - check over the charged problem
  4. 4 - check RAM
  5. 5 - check ribbon...

Video source:


How to Troubleshoot if My Laptop Turns on but I Can't See Anything

By Jeff Grundy

Troubleshoot your laptop to find common problems.

A laptop that does not boot is always a source for concern and even panic in some cases. If you are like many people, your laptop not only serves as a source of entertainment, but also as a repository for important data and documents. Therefore, if your laptop turns on, but is not able to display anything on the screen, anxiety runs high – to say the least. If your laptop is still under warranty, contact the retailer or manufacturer immediately and ask for assistance. If your laptop’s warranty has expired, though, use a few simple steps to troubleshoot the notebook and determine whether you can repair the unit yourself.

Reseat Battery and Cables

Shut down the laptop and close the LCD screen. Remove the AC power cord and other cables from the laptop. Flip the laptop over and remove the battery pack.

Use an eraser to clean the metal contacts on the battery and the battery bay. Remove any tarnish or build up that may appear on the contacts. Blow the excess eraser bits from the battery and the battery bay.

Reinsert the battery into its bay and reconnect the AC power cord and other cables. Ensure that the cable connections are tight and that you lock the battery in its bay.

Power on the laptop and check to see if you can see an image on the display.

Reseat Drives and Memory

Shut down the laptop, unplug the AC adapter and close the LCD screen. Flip the laptop over so that it is upside down.

Locate the cover for the memory module. On most laptops, the memory slot cover has a small icon picture of a memory stick or label. Remove the screw that holds the cover in place with the Phillips screwdriver.

Insert your wrist into the loop of the antistatic wrist strap and clip the other end to a metal surface.

Unlock the clips that secure the memory module in its slot. Remove the memory module and reinsert it into the slot. Push the module down until it snaps into place. Replace the memory cover slot and secure with the retaining screw.

Locate the hard drive cover and remove the retaining screw. Remove the hard drive and reseat it in its slot. Do the same for the CD/DVD drive of your laptop.

Reconnect the AC adapter to the laptop. Power on the laptop and check to see if an image displays on the screen.

Check With Spare Monitor

Shut down the laptop and disconnect the AC adapter.

Connect the monitor cable from a spare external monitor to the VGA or DVI video out port on the rear of the laptop. Plug the power cord into an available electrical outlet.

Power on the laptop. After the LED lights on the laptop appear, or you hear the hard drive inside start to spin, press the “Fn” key combination that sends the display to an external monitor. On most laptop keyboards, there is a small icon picture of a monitor symbol. Press the “Fn” key and the key with the monitor symbol a couple of time to see if an image appears on the external monitor. If an image appears on the monitor, the problem is with the LCD screen of the monitor. If no image appears on the monitor, either the video card or motherboard in the laptop is probably defective.



  • If you determine laptop has a faulty motherboard or video card, take the notebook to a professional computer technician - unless you are sure you know how to repair or replace components inside the computer. Components inside the laptop are very small, fragile and sensitive to damage from static electricity. Only open the laptop case if you sure you know what you are doing.

Writer Bio

Jeff Grundy has been writing computer-related articles and tutorials since 1995. Since that time, Grundy has written many guides to using various applications that are published on numerous how-to and tutorial sites. Born and raised in South Georgia, Grundy holds a Master of Science degree in mathematics from the Georgia Institute of Technology.

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Fix Laptop Screen Won’t Turn On Issue

Your laptop screen can’t turn on? Don’t worry! You’re not the only one to experience this issue. Many laptop users are also reporting that they’re getting only black screen when their laptop is on. And more importantly, you can fix this issue…

Try these fixes

You may not have to try them all; just work your way down the list until you find the one that works for you.

  1. Re-enable your screen
  2. Connect your laptop to an external monitor
  3. Have your laptop serviced

Fix 1: Re-enable your screen

Your laptop screen may have accidentally been disabled. You should re-enable your laptop screen so you’re able to use it.

To re-enable your laptop screen, try pressing Fn and F1/F2/F4/… (the function key that turns on/off your laptop screen) on your keyboard.

You may consult the manual of your laptop to know the function key that enables/disables your laptop screen.

Now check to see if you’re able to turn on your laptop screen. If not, don’t worry. There are still other fixes for you to try…

Fix 2: Connect your laptop to an external monitor

If your laptop screen is still not working, you should try connecting your laptop to a monitor. If the external monitor is working, then there are a few things you should try:

1. Update your device drivers

Your laptop screen issue may be caused by wrong or outdated device drivers. To see if that’s the case for you, you should try updating your device drivers.

If you don’t have the time, patience or computer skills to update your drivers manually, you can, instead, do it automatically with Driver Easy. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

  3. Click the Update button next to each device to download the correct version of its driver, then you can manually install it. Or click the Update All button at the bottom right to automatically update all the drivers. (This requires the Pro version — you will be prompted to upgrade when you click Update All. You get full support and a 30-day money back guarantee.)

If you need assistance, please contact Driver Easy’s support team at [email protected].

2. Update your laptop BIOS

BE CAREFUL! This may require some advanced computer skills. And your laptop may stop working properly if you do this wrong. So if you’re not sure you can do it yourself, you should ask an expert for help, or just move on to the next fix.

It is also possible that your laptop BIOS (basic input/output system, the bridge between your Windows system and your laptop hardware) is wrong or outdated, so your laptop screen is not working properly. To fix this issue, you should try updating your laptop BIOS.

Get the latest update of your laptop BIOS from your laptop manufacturer website. Then install the update by following the instructions the website provides. After that, restart your laptop to see if this works for you.

If the methods above still didn’t repair your laptop screen, you may need to…

Fix 3: Have your laptop serviced

You may be experiencing hardware issues with your laptop screen so it’s not working properly. You should contact your laptop manufacturer support or a repair store and ask them for advice.

Hopefully one of the fixes above works for you. If you have any questions or suggestions, you’re more than welcome to leave us a comment below.


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